Assistant Store Manager

Position Summary

The Assistant Store Manager (ASM) assists the Store Manager with leading company initiatives and ensuring maximum productivity, training and retaining high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectations. Assistant Store Managers exceed customer’s expectation by delivering a WOW! Customer shopping experience by Living the Pledge every day.

Position Responsibilities

Assists Store Manager with recruiting, supervising, scheduling, training and developing store personnel
Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence
Delegates and ensures store merchandising tasks are completed in a timely manner
Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
Monitors cash flow, inventory and security control
Maintains sales productivity, store appearance and merchandising standards
Conducts and reviews all opening and closing procedures
Manages emergency situations and conduct proper emergency procedures
Follows proper accident procedures
Provides feedback regarding AutoZoner performance to the store manager, prepares Performance Evaluations and AutoZoner Action Reviews, as directed by the store manager
Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements

High School diploma or equivalent
ASE Certified preferred
Demonstrates high level of integrity
Excellent communication and decision making skills
Ability to drive customer service and excel in a fast paced environment
Maintain a positive environment that develops and engages teams and generates sales
Capability to manage, analyze and reconcile monthly P&L statements