Authorization Analyst

Job purpose:
Representative will be responsible for ensuring excellent and efficient customer service, ensuring that all covered services are authorized and placed in a timely manner, as well as provide support for the other required functions.
Duties and responsibilities:
As Authorization Analyst, your responsibilities will include but are not limited to:
· Ensure proper file management and implementation of authorized service.
· Responsible for monitoring, tracking and obtaining new authorizations before the expiration date or upcoming service.
· Work closely with payers to provide all necessary records for authorization.
· Work closely with patients to coordinate insurance authorization.
· Maintain an effective and good relationship with all agency contacts.
· Complete all Data Entry as required.
· Accountable for running and analyzing reports to ensure accuracy and efficiency.
· In charge of creating and obtaining communication notes for prior and present authorizations.
· Comply with checking EPACES for eligibility of patients missing authorizations for the next month.
· Communicate and interact with other departments in a responsible, proactive, and efficient manner.
· Other duties as assigned.
Qualifications
· Associate’s degree in business administration field with a minimum of 3 years of experience in authorizations setting.
· Preferable with three (3) or more years of experience in administration or claims management
· Must possess excellent interpersonal skills to handle sensitive, confidential situations and information.
· Attention to detail and strong organizational skills to excel in a deadline-driven fast paced environment.
· Committed to a team environment and customer service excellence.
· Professional telephone courtesy.
· Extensive knowledge of computer software (preferably, Windows and Microsoft Office).
· Excellent spelling, grammar, verbal/written and telephone communication skills in English and Spanish.
Job Type: Full-time
Salary: $10.50 to $12.00 /hour
Experience:
claims management: 3 years (Required)

Education:
Associate (Required)

Language:
English (Required)

Work authorization:
United States (Required)

Work Location:
One location