Bellman

Job Description What you will be doing Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service.Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage.Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc).Respond to request for bell services within 2 minutes.Location Description

40 Dalton Street, Boston, Massachusetts 02115

With a unique glass building that offers stunning panoramic views of the Boston skyline, Hilton Back Bay hotel is the perfect setting for world-class shopping, dining, business meetings and events. Our hotel offers 15 meeting rooms with over 15,000 sq. ft. of meeting and event space and is across the street from Hynes Convention Center. Looking to see a Boston Red Sox game? We are located within walking distance of Fenway Park.

Requirements What we are looking forHighwork ethic and self-initiative, ability to work in high pressure situations.Maybe required to work varying schedules to include nights, weekends, and holidaysProvenexperience with strong customer service skills, including ability to handle guest complaints and/or concerns.Possessa valid state driver's license (or chauffeur's license if required) and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record.Someonewho enjoys working as and being part of a team that provides great experiences for our Guests!