General Description Analyzes business results and processes. Essential Duties and Responsibilities Analyzes business results and processes. Gathers, reviews and analyzes the business results and needs to help identify business problems and propose solutions. Use proven tools, methods and metrics to identify opportunities, forecast changes and track improvements in areas such as budget, production, and workflow and customer relationship, among others. Calculate monthly incentives, complete incentive payments for employees and supervisors, work with claims submitted and document exceptions. Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope. Evaluate and implement initiatives or projects to improve our internal processes and our clients. Prepares and presents business solutions, trends and recommendations to stakeholders that enable the organization to achieve its goals. Essential Duties and Responsibilities Analytical and quantitative capacity. Dexterity to handle multiple tasks and responsibilities simultaneously. Excellent interpersonal skills and teamwork. Shows attention to detail. Ability to identify problems, analyze their causes and resolve them in a timely and successful manner to reduce time and facilitate work processes in your unit. Drafting memos. narrative and numerical reports Skills in interpreting financial information. General knowledge in the financial industry Knowledge of the laws and regulations that apply to the financial industry. Advanced domain of: MS Excel, Word, PowerPoint and Outlook. Manage and analyze statistical data to design scorecards align to strategic recommendations. Analyze monthly incentives, the costs and operational expenses and revenues against prior year and budget, providing explanations and business solutions. Keep Incentive Program updated. Assist in annual Planning process to align Division's strategic projects with Budget recommendations for the clients under your scope. Prepare accurate financial reports to specific deadlines. Conduct reviews and evaluations for cost-reduction opportunities. Report to Manager major changes and impact for the Division. Provide support to prepare financial results, forecast and incentive recommendations. Project management Education Bachelor's Degree in Business Administration or Industrial Engineering Experience At least two years related experience in one of the following: business analysis, budgeting process and monitoring, profitability, or data managing. Expertise using data managing tools such as Excel, Power Pivot, SAS, Cognos, among others. Other Qualifications Ability to conduct analysis on work procedures, business results, and recommends changes to improve the effectiveness of the organization's management. Provides management with data to increase cost efficiency and work simplifications Strong communication skills both written and spoken in English and Spanish Advanced proficiency in MS Office applications such as Word, Excel, Power Point and Access Capable of working in a fast-paced, constantly evolving environment; ability to work well under pressure and manage multiple priorities Competencies Analytical Discipline - Ability to solve problems through careful evaluation of information, possible alternatives and consequences. Stays focused on main issues. Makes timely and accurate decisions. Behaviors: Makes systematic evaluatin Measures results Makes decisins in a timely manner Business Excellence - Understands business strategies and goals and how she/he contributes towards its achievement and performs accordingly. Behaviors: Understands business strategies and gals Pursuits cntinuous improvement Change Agent - Displays willingness and adapts to change. Innovates and seeks ways to improve existing processes. Behaviors: Demnstrates flexibility to new challenges, change in priorities, job assignments Cntributes with ideas and options that will improve products, services and processes Thinks utside the box Character - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; models high standards of ethics; and has the ability to build trust. Behaviors: Mdels integrity Shws trustworthiness Is frthcoming & transparent Shws courage to do what is right Shws social responsibility Collaboration & Teamwork - Builds and maintain effective working relationships with peers, team members and other departments or units. Behaviors: Shares infrmation and responsibilities to achieve common goals Fsters collaboration Manages cnflict effectively Recgnizes others Prvides constructive feedback Self-Development - Displays willingness to learn and takes responsibility for personal learning and development, asking for support when necessary. Behaviors: Asks fr feedback and works upon it Pursuits cntinuous learning opportunities Seeks cst effective solutions Manages technlogy to enhance competitiveness and provides innovative solutions Customer Centric - Understands and anticipates the needs of internal and external customers, meeting their expectations and requirements. Builds relationships with our customers by honoring commitment, and demonstrating appreciation. Behaviors: Adds values - places custmer perspective first Acts with a sense f urgency and accuracy for our customers keeping them informed (external and internal) Creates an exceptinal experience for customers that set us apart from competition. Accountability - Willingness to accept responsibility and ownership for one's actions, while delivering results. Behaviors: Accepts & seeks challenging assignments Accepts wnership for actions Delivers results Is pen to feedback Popular Inc., is an Equal Opportunity Employer SDL2017
