Consultative Sales, Fine Jewelry

Req/Job ID: 988126BR Employing Entity: Transform SR LLC Employment Category: Regular, Part-time Job Function: Sales Store ID: 01945: Sears PR Ponce Retail Store The Fine Jewelry Consultative Sales Associate is responsible for enhancing the experience of customers and driving sales by providing proactive consultative sales assistance and support to customers, setting the department to new plan-o-grams, maintaining merchandise standards, facilitating efficient flow of merchandise, ensuring the department is ready all day and maintaining price and inventory integrity. JOB DUTIES/RESPONSIBILITIES: • Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions • Meets or exceeds associate performance standards consistently • Maintains current knowledge of Fine Jewelry merchandise lines, product features, benefits and availability to respond to customer needs • Understands website navigation and proactively leverages technology in order to facilitate the customer experience • Processes customer transactions in the Point of Sale system, including sales, returns, and exchanges in according with authorized procedures • Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities • Partners with other selling and sales support associates and cashiers to provide superior customer service • Sets and maintains sales floor to national merchandising and presentation standards • Performs promotional ad setup and take down without error or omission • Performs accurate count updates and inventory adjustments • Prints, sorts and sets non-promotional, promotional and seasonal signing as designated by the Softlines Assistant Store Coach • Utilizes pull-list and fill-floor processes to replenish sales floor • Adheres to merchandise protection standards • Performs other duties as assigned REQUIRED SKILLS: • Basic reading, arithmetic, and writing and oral communication skills • Basic Internet navigation skills PREFERRED SKILLS: • Sales experience • Knowledge of offered products and services JOB REQUIREMENTS: • 16 years of age or older Stores