Credentialed Tax Expert - Cpa, Enrolled Agent Or Practicing Attorney – Seasonal Remote

Credentialed Tax Expert - Cpa, Enrolled Agent Or Practicing Attorney – Seasonal Remote
Empresa:

Intuit


Lugar:

San Juan


Área:

Otros

Credentialed Tax Expert - Cpa, Enrolled Agent Or Practicing Attorney – Seasonal Remote

Detalles de la oferta

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries Document customer interactions Qualifications This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy Tax returns prepared, signed and delivered to customer Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes For internal use: tst


Fuente: Adzuna_Ppc


Área:

Requisitos

Forklift operator 3rd shift * cataño*

Descripción del Empleo: EEO Requisitos: * Diploma de Escuela Superior * Experiencia en Almacen, despacho, inventario *Disponibilidad en horario: 12am a 8:30am...


Desde Forklift Operator 3Rd Shift * Cataño* - San Juan

Publicado hace un mes

Incoming laboratory analyst

Descripción del Empleo: SPECTRAFORCE IS HIRING Incoming Laboratory Analyst positions for Manati, PR. Performs testing, sampling and inspection for raw...


Desde Incoming Laboratory Analyst - Manatí

Publicado hace un mes

Set up/processor

Descripción del Empleo: Responsible for everything related to the assigned machines. Responsible for an adequate and efficient set-up. Assure that the performed...


Desde Set Up/Processor - Fajardo

Publicado hace un mes

Lab technician

Descripción del Empleo: Spectraforce is currently recruiting qualified candidates for "Lab Technician" positions for Barceloneta, PR. Responsible for performing...


Desde Lab Technician - Barceloneta

Publicado hace un mes