Customer Service Representative

Job Summary Join us as a Bilingual Healthcare Customer Service Representative, where you'll play a crucial role in enhancing customer experiences with empathy and professionalism.
What You'll Be Doing Do you have a passion for helping others and providing them with peace of mind? Whether you're quickly answering customer queries, compassionately consulting on products, or resolving issues with a smile, you will transform ordinary customer experiences into exceptional ones.
During a Typical Day, You'll Respond to incoming communications from customers Conduct research to provide accurate answers and resolve customer issues What You Bring to the Role Bilingual At least 6 months of customer service experience (or a willingness to learn if you don't have any relevant experience) High school diploma or equivalent Driver's license (preferred but not required) What You Can Expect Support for your career and professional development An inclusive culture and community-focused organization that encourages giving back A global team of curious, lifelong learners guided by company values Starting base wage of $22.65 with opportunities for performance bonuses A comprehensive benefits package, potentially including PTO, tuition reimbursement, and health and wellness incentives based on your position