Description Job Summary: We are seeking an experienced and dynamic Fine Dining Restaurant Manager to lead our prestigious establishment. The ideal candidate will excel in guest service, staff training, guest satisfaction, operational strategies, and the creation and enforcement of Standard Operating Procedures (SOPs). This role requires a passion for excellence, attention to detail, and the ability to deliver an exceptional dining experience.
Key Responsibilities: Guest Service: Ensure the highest level of guest service is consistently delivered, aligned with five-star service standards. Address and resolve any guest issues or concerns promptly and professionally. Maintain a visible presence on the floor during peak dining times to engage with guests and oversee service quality. Staff Training and Development: Develop and implement comprehensive training programs for all front-of-house staff, emphasizing five-star service techniques. Mentor and coach team members to enhance their skills and knowledge, promoting a culture of continuous improvement. Conduct regular performance evaluations and provide constructive feedback to staff. Guest Satisfaction: Monitor and analyze guest feedback to identify areas for improvement. Implement strategies to enhance guest satisfaction and loyalty. Ensure that the restaurant ambiance, cleanliness, and overall atmosphere meet and exceed guest expectations. Operational Strategies: Develop and execute operational strategies to achieve business goals. Monitor key performance indicators (KPIs) to assess the effectiveness of operations and make data-driven decisions. Manage budgets, control costs, and optimize resource allocation to maximize profitability. SOP Creation and Enforcement: Develop, document, and enforce Standard Operating Procedures (SOPs) for all aspects of restaurant operations. Ensure that all staff are trained on SOPs and adhere to them consistently. Regularly review and update SOPs to reflect best practices and industry standards. Leadership and Team Management: Lead by example, demonstrating professionalism, integrity, and a strong work ethic. Foster a positive and collaborative work environment, promoting teamwork and employee engagement. Manage staffing levels, schedules, and payroll to ensure efficient operations. Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations. Conduct regular inspections and audits to maintain high standards of cleanliness and safety. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 5 years of experience in a fine dining restaurant management role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proven track record of delivering exceptional guest service and achieving business goals. Proficiency in restaurant management software and Microsoft Office Suite. Knowledge of industry trends and best practices. Requirements Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail Company Information
We are seeking individuals with a strong work ethic, a willingness to learn with a team-oriented demeanor that align with The Huntley's mission, vision, and values. We focus on accomplishment, growth and advancement, and loyalty. We value our employees and foster a meaningful work environment that is always evolving. Come join us!
Surrounded by vibrant city and ocean vistas, Huntley Santa Monica Beach hotel is an icon. With a calm residential vibe, our luxury hotel in Santa Monica sits by the beach and blends breezy Southern California surroundings with modern dcor and playful style. The Huntley Hotel offers easy access to Santa Monica's acclaimed beaches, The Santa Monica Pier, and the Third Street Promenade. The hotel features 204 sophisticated rooms including 16 spacious suites designed by the innovative Thomas Schoos. Coveted amenities include rooftop dining at The Penthouse restaurant and lounge, 24-hour concierge service, and a modern fitness center. We are also a preferred meeting and intimate wedding destination with venues overlooking the brilliant oceanfront.
Schedule: 10 hour shift 8 hour shift Day shift Night shift Weekend availability