About Us:
Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests. Apply today to learn more!
Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview:
Plan and manage the Restaurant & Bars, Banquets and Catering, all F&B related events as appropriate in order to achieve customer satisfaction, quality service, expense management, purchasing knowledge, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Target pay range is $58,500.00 - 60,000.00 yr.
Responsibilities:
Plan and manage the Restaurant & Bars, Banquets and Catering, all F&B related events as appropriate in order to achieve customer satisfaction, quality service, expense management, purchasing knowledge, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Communicate with Director Food and Beverage, Executive Chef and Sous Chefs and order all F and B
products according to hotel needs and specifications. Forecast operational needs and schedule
deliveries of all food and beverage items.
Manage day to day operations for all restaurant outlets, banquets, catering, purchasing, events control and manage front of the house labor and beverage cost.
Maintain HEI Hotels and Resorts purchasing programs and arrangements. Ensure adherence to all
corporate purchasing policies and procedures such as requisition process.
Personally check and ensure appropriate levels of inventories are maintained to minimize waste and
maximize ratio turnover
Understanding of P&L, control expenses, F&B cost controls, waste logs and all expense related management of the operation Manage the Human Resources within the division.
Comply by all union rules. Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulation, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned
Qualifications:
Minimum of two years of post-high school education Minimum of five years of employment in a related position
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Ability to work effectively under time constraints and deadlines. Schedule must be flexible.
Effective verbal and written communication skills Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits:
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ?through EyeMed. ?Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.