General Description
The candidate must possess analytical skills in addition to being objective and curious to understand and solve complex problems, be able to execute a variety of tasks with agility and be able to collaborate effectively with the Fraud Prevention Division Groups. The candidate will create and update operational reports that show operational statistics and data that can help detect trends in the Fraud Operations Department. Must be capable of understanding current processes and able to execute daily tasks using Microsoft Power Platform (Power BI and Power Automate). Perform daily tasks that generate reports, reconciliations, and other necessary tasks.
Essential Duties and Responsibilities
Data Management
Understand current business data sources and requirements.
Use business intelligence tools to:
Extract and transform data from their corresponding sources.
Perform data validation to assess quality and meaning of data.
Identify, analyze, and interpret patterns and trends that will be used to identify business opportunities and strategies to improve the internal processes.
Summarize and present data to Management for decision:making and operation visibility purposes.
Perform daily activities such as downloading and posting reports, reconciling data, emailing reports or other output files.
Reporting and Process Automation
Must be capable of understanding current processes and able to execute daily tasks using Microsoft Power Platform (Power BI and Power Automate).
Responsible to execute, fix and improve current workflows automation in Power Automate.
Create, adjust, and share regular and custom reports/dashboards to enhance the comprehension of the business and/or unit. Use descriptive analytics to examine the information and find trends, patterns, gaps, and insights.
Identify opportunities for reports, dashboards and processes improvements, proposing effective solutions after having evaluated their benefits.
Answers data:related questions by using data and business knowledge and getting information from various sources.
Minimum Education
Bachelor's degree. Preferably in information systems, Business Administration, Finance, Engineering, or a similar field.
Experience
At least two years related experience in one of the following: business analysis, process improvement, data management or
analytical tasks and providing final reports.
Work Schedule
:
Work Schedule: Monday:Friday 8:00am : 5:00pm / 9:00am : 6:00pm
:
Hybrid model available
:
Must be available to work extended hours.
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Important: The candidate must provide evidence of academic preparationor courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately afte