Elevate Patient Financial Solutions has an exciting career opportunity available as an Insurance Validation Advocate. This position will be hybrid; working on-site at our corporate office and remote working from a home office. The position does require local presence in The Woodlands, TX. The Full Time schedule for this role will be Monday-Friday; 8am-4:30pm. Job Summary
The purpose of this position is to review and validate/verify medical insurance to ensure the coverage is valid and belongs to the associated patient.
Essential Duties and Responsibilities Perform insurance verification to ensure the insurance located belongs to the associated patient. Call patients, guarantors, and payors as necessary to validate demographics and insurance coverage Verify eligibility, member benefits, authorization requirements and billing address of each payor. Review hospital system when necessary in an effort to collect information in the validation process Update insurances in the Patient Accounting System with accurate insurance information and a detailed description of the validation process Seek assistance from management when appropriate Perform the standard number of validations per day on average Closely communicate and coordinate with the client hospitals and onsite Elevate PFS staff with respect to their accounts Respond to other tasks assigned by the department manager Other duties as assigned. Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
High School diploma required. Good working knowledge of MS Office, Windows and Exchange email required. Excellent customer service skills (friendly, courteous, and helpful). Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, public, and client's staff members. Strong analytical and problem-solving skills a must Ability to multi-task; excellent organizational and planning skills required. Remote and Hybrid positions require a home internet connection that meets the company's upload and download speed criteria. Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
Medical, Dental & Vision Insurance 401K (100% match for the first 3% & 50% match for the next 2%) 15 days of PTO 7 paid Holidays 2 Floating holidays 1 Elevate Day (floating holiday) Pet Insurance Employee referral bonus program Teamwork: We believe in teamwork and having fun together Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer Pay Range: $15.25 - $18.63 per hour