It Operations Process Expert

Role: Experienced IT Operations Process Expert
Location: San Juan, Puerto Rico, USA (Onsite Day 1)
Responsibilities:
Conduct a thorough assessment of LLA's IT operations processes to identify areas for improvement.
Develop and implement process optimization strategies to enhance efficiency and effectiveness.
Provide expert guidance and mentorship to LLA team members.
Document processes and create clear process maps.
Collaborate with LLA stakeholders to ensure successful project delivery.
Required Qualifications
Extensive experience in IT operations with a strong focus on process improvement.
Proven ability to analyze complex processes and develop effective solutions.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Experience working in the telecommunications industry.
Previous experience with Liberty Latin America or similar organizations.
Project management experience.
Job Type: Contract
Pay: $50.00 - $56.00 per hour
Expected hours: 55 per week
Benefits:
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
8 hour shift
Day shift
Work Location: On the road