Janitorial Services Assistant

Appointment Type: This is a Position Based Test (PBT) conducted in accordance with Civil Service Rule 111A. Learn more about the Citys hiring process here: https://careers.sf.gov/knowledge/process/
Specific information regarding this recruitment process are listed below:
+ Application Opening: Friday, August 9, 2024
+ Application Deadline: Apply immediately. Please be advised that interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Monday, August 19, 2024.
+ Compensation Range: $85,696 - $104,4208 Annually
+ Recruitment ID: RTF0149521/PBT-2719-149522
San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.
SFOs mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO.
For more information about SFO, visit www.flysfo.com. Follow us on Twitter and Facebook.
Under general direction, assists in the overall supervision and direction of custodial services in public buildings; exercises work direction, through subordinate supervisory staff, over custodians; and performs other related duties as required.
You are excited about this position because you will:
+ Supervises and coordinates the work of a large group of custodial employees engaged in cleaning activities in public buildings by exercising work direction through subordinate supervisory staff to ensure a productive workflow. This includes evaluating, monitoring, and documenting the performance of all subordinate personnel and making recommendations for recognition awards as well as disciplinary actions to superiors.
+ Develops, directs, and evaluates in-service training programs for new and incumbent custodial supervisory staff to instruct personnel regarding custodial activities and in the safe and proper use of chemicals, equipment, and supplies.
+ Evaluates the performance of subordinate staff; monitors and documents attendance and behavior patterns; confers with employees; writes performance evaluations; and recommends disciplinary actions or actions of a serious nature as needed. This includes training subordinates on the use of City and departmental policies and procedures regarding performance evaluation and disciplinary actions; and monitoring the evaluation duties of subordinate supervisory personnel.
+ Develops, updates, and evaluates work standards, policies, and procedures by inspecting the quality of custodial services being rendered in public buildings. This includes investigating potential or actual safety hazards, as well as the evaluation and enforcement of work standards.
+ Maintains personnel, time, and vacation/holiday records; prepares and evaluates time records and other related reports in order to ensure staffing needs and payroll, inventory, and purchasing.
+ Monitors personnel requirements to maintain adequate custodial staffing of custodial units. This includes submitting requests to fill vacancies, approving vacation and leave requests, planning for emergencies and special events, assigning and transferring custodial personnel to cover absences and vacations.
+ Prepares written reports, memoranda, and correspondence on a variety of matters regarding the administration and operation of custodial services.
+ Maintains contact with the public and with other departments regarding custodial services; communicates and coordinates work with line supervisors in person or in writing; advises staff on City and departmental policies; investigates and responds to complaints, requests for work, and emergencies.
+ Drives motor vehicle to reach various job sites in order to monitor custodial performance.
+ Actively participates in assisting the preparation of the annual budget, including the documentation of the need for equipment, materials, and personnel.
+ Performs related duties as required.
Nature of Work: requires some physical effort involving continuous light work and occasional heavy work in moving or lifting furniture and equipment. Employees may be required to work varying shifts, weekends, and holidays.
1. Two (2) years of verifiable experience as a custodial supervisor (equivalent to City class 2718) responsible for the supervision of a large group of employees engaged in custodial work;
OR
2. Three (3) years of verifiable experience as a custodial supervisor (equivalent to City class 2716) responsible for the direct supervision of a large group of employees engaged in custodial work;
AND
3. Possession of a valid driver's license.
Verification:
Applicants will receive a confirmation email from ****** that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Verification of Experience
Applicants may be required to submit verification of qualifying experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements.
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review the articles on Employment Application and Minimum Qualifications (https://sfdhr.org/information-about-hiring-process#qualifications) and Verification of Experience and/or Education (https://sfdhr.org/information-about-hiring-process#verification) for consideration when reviewing applications.
Note: Falsifying ones education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight: Qualifying)
Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Oral/Performance Examination: (Weight:100%)
Candidates who meet the minimum qualifications will be tested to determine their relative knowledge, skills and abilities in job-related areas which may include but not limited to: knowledge of janitorial methods and procedures, materials, chemicals, disinfectants and equipment used in cleaning large public buildings and surrounding areas; existing safety laws, rules, methods and procedures including applicable OSHA regulations to ensure the safety of staff, the public, and building occupants.
Ability to: plan, assign, train, inspect and evaluate the activities of supervisory subordinate personnel engaged in janitorial duties; communicate effectively and courteously with staff, other departmental personnel and the general public as well as understand and correctly follow English instructions; promote, establish and maintain effective working relationships with staff, departmental personnel and the general public; write reports or correspondence in a clear, concise and effective manner; may be required to use a personal computer; plan, organize, and coordinate an effective custodial operation; and comply with all legal laws and regulations in order to drive a vehicle legally during the length of employment.
Candidates must achieve a passing score on the oral/performance examination in order to be on the eligible list.
NOTE: Only those applicants meeting the minimum qualifications will be notified of the exact date, time and place to report for the examinations. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.
Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.
Customs Clearance:
Candidates for employment with the San Francisco Airport Commission require the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.
Medical Examination: Before appointment, candidates must successfully pass a medical examination to determine his/her ability to perform the essential functions of the job and/or ability to meet the physical minimum requirements.
Selection Procedures Notes:
Candidates must pass each part of the selection procedure.
Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be six months and may be extended with the approval of the Human Resources Director.
To find Departments that use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf.
Certification: The certification rule for the eligible list resulting from this examination will be Rule of Ten (Ten). The hiring department may administer additional position-specific selection procedures before making final hiring decisions.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is abuse of discretion or no rational basis for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco
Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)
Conviction History
Employee Benefits Overview (https://careers.sf.gov/benefits/)
Equal Employment Opportunity (https://www.sf.gov/what-equal-employment-opportunity-and-how-file-claim)
Disaster Service Worker (https://sfdhr.org/disaster-service-workers)
ADA Accommodation
Veterans Preference (https://sfdhr.org/recruitment-details#veteranspreference)
Seniority Credit in Promotional Exams
Right to Work (https://sfdhr.org/recruitment-details#identification)
Copies of Application Documents
Diversity Statement (https://sfdhr.org/recruitment-details#diversitystatement)
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.
Select the Apply Now" button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email from ****** that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Linda King at ******.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.