Program Management/ Operations Lead programs to create value for the client to ensure programs deliveries expectations are met or exceed Build successful relationships within the COE and other clients personnel to promote confidence, forward planning, and best practices Provide management and leadership direction for the design, development and implementation of programs Collaborate with account wide team and proactively share and reapply all learnings, successes and best practices. System Owner of various program Strong knowledge in Pharmacy Industry Strong knowledge in Pest Control Reporting Manage and report on critical & key performance measurements People Management Effectively lead staff by clearly communicating expectations, accountabilities and providing performance feedback for continuous improvement. Mentor, develop and train peer and direct report team members. Education Educational background in Engineering or Life Sciences or Pharmacy Master’s degree and 6 years of experience in pharmaceutical or biotechnology manufacturing environment and medical devices or Bachelor’s degree and 10 years of experience in pharmaceutical or biotechnology manufacturing environment and medical devices Skills and knowledge Background composting technical documentation Represent Quality on incident triage team Lead investigations Own site quality program procedures Perform QA oversight of Facilities Operations Review and approve investigations, change controls, CAPAs Work independently and within a team Communicate effectively with technical, quality assurance and other personnel Proficient in Word, Excel and other Microsoft Office Suite programs Ability to recognize and diagnose trends and patterns Other abilities Proficient in Word, Excel and other Microsoft Office Suite programs Proven Managerial Skills Strong knowledge in Good Distribution Practices Project management and organizational skills Strong organizational skills, including ability to follow assignments through to completion Initiate and lead cross functional teams Enhanced skills in leading, influencing, and negotiating Strong knowledge in area of expertise Collaborate and coordinate with higher level outside resources Strong knowledge of and experience with processes involved in manufacturing Demonstrated ability to interact with regulatory agencies Strong word processing, presentation, database and spreadsheet application skills. Strong communication (both written and oral), facilitation and presentation skills Strong skills in working independently and to effectively interact with various levels Ability to evaluate compliance issues
