Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh.We currently have 40 hotels in our portfolio operating across 10 states.With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities. General Responsibilities: Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)Prepare and serve alcoholic and non-alcoholic drinks and menu items where offered to hotel guestsOversee the stock of liquor and bar suppliesPrepare guest checks and collect paymentLight food preparation and service as neededCheck guest for proper identificationPromote and upsell drinks and special drink promotionCreate alcoholic beverages using proper portion controls and control service to ensure no over servingMaintain accountability of all beverages, use proper judgement, refuse service to guests who are intoxicated or disruptiveEnsure cleanliness of glass, china and silver before useComply with all liquor laws, health regulations and Colwen and brand standards and policiesSet up bar prior to opening; ensure bar is clean pre and post shift according to operational standardEnsure cleanliness and condition of bar, bar unit, food prep and storage equipment, tables and other toolsPerform side duties such as cleaning, garnish prep, misc. stocking and preparationGeneral knowledge of hotel, area and events to answer any guest questionTake payment and process all payment methods in a timely manner as set by Colwen policySecure all alcoholic beverages, cabinets and storage areas Requirements: One year of bartending experienceT.I.P.S. certification or State specific equivalent (within 30 days if certification is expired)Ability to operate point-of-sale systemExtensive knowledge of drink preparation and/or serviceAbility to remain calm when dealing with difficult guestsAbility to work quickly and efficientlyExcellent interpersonal skills and service focusAbility to maintain personal hygieneMust meet the legal age requirement of the jurisdictionAbility to work 7-day rotational schedule, including nights, weekends and holidays We've got you covered: Benefits & Perks Medical Insurance with Company-Funded HRADental InsuranceVision InsuranceFlexible Spending AccountsWide-Array of Supplemental Insurance OfferingsPaid Time Off ProgramsEmployee Assistance Program401K Plan - Traditional & Roth Options with Employer MatchHotel Discount Travel Program for Associates & FamilyExclusive Associate Discounts - Travel, Entertainment, & RetailTraining and Development ProgramsCareer Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V