Quality Manager (1635)

Group Company:

Mitsubishi Chemical Advanced Materials Mitsubishi Chemical Advanced Materials is a leading global manufacturer of high-performance thermoplastic materials in the form of semi-finished products and finished parts. The company has locations in 20 countries and more than 2,800 employees. Its specialty engineering thermoplastics and composites are superior in performance to metals and other materials and are used in a wide range of applications, primarily in the capital goods industry. The company is continuously developing new areas of applications in close cooperation with industry leaders in a broad variety of customer markets. The Mitsubishi Chemical Advanced Materials Group is well prepared to further expand its market leadership position.

Supporting the vision of our holding company, Mitsubishi Chemical Holdings Corporation (MCHC) , Mitsubishi Chemical Advanced Materials is committed to the realization of KAITEKI, "a sustainable condition which is comfortable for people, society and the Earth". To realize this vision, the MCHC Group engages in corporate activities that provide products, technologies and services based on the comprehensive capabilities of the Group in the Performance Products Domain, Industrial Materials Domain and Health Care Domain, with chemistry as the basis of our activities. We jointly express and promote our commitment under the corporate brand THE KAITEKI COMPANY.

Job Purpose

The Quality Manager provides leadership and management for the quality function and sustainment of the Quality and Continuous Improvement (CI) culture at the plant level for two sites in the Americas (Mesa, Arizona & Libertyville, Illinois). Oversee all quality activities for the respective site(s). Ensure an effective management system is in place and provide direction to all departments on efforts to improve the quality system. Develop long term quality plans, annual quality goals and specific quality metrics that support the overall business goals and ensure objectives are met. Monitor, evaluate and report on the overall effectiveness of the Quality (Business Excellence) system and key quality indicators. Develop and maintain relationships in all functional areas to provide the support required to ensure the highest level of production quality. Ensure effective and efficient quality systems are in place to produce products which meet customer expectations at the site level. Document conformance to business systems and internal/external standards. Lead quality management activities to drive policies, procedures and objectives to conform to ISO and Business Excellence requirements. Support continuous improvement initiatives that will bring positive cultural change within the organization. Participate on the North American Quality Team, Internal Audit Program, lead projects/initiatives as assigned, and share best practices across sites.
Serve as a member of the MCAM management team that coordinates and manages operations within MCAM facilities responsible for annual revenue of $70MM.

Principal Accountabilities

Management
• Support a safety-oriented culture within the company.
• Participate in the development of the company's strategic planning, vision, mission and values and desired culture.
• Works collaboratively with all departments to meet plant and customer requirements, troubleshoot and correct problematic areas.
• Leads the efforts of AS 9100/ISO 9001 and ISO 13485 certifications. Ensures the effectiveness and maintains the integrity of the Business Excellence System (BES) and monitors, reports, and advises on how the system is performing against set parameters. Ensures proper implementation and adherence to North American policies and procedures.
• Leads/participates on North America Internal ISO audits across the North American sites as assigned by NA Quality Manager; manages, plans, schedules, and coordinates team activities, identifies nonconformances, and develops and approves final audit reports.
• Leads selected North American projects/initiatives as assigned by NA Quality Manager. Requires cross-functional, cross-location influence and collaboration.
• Supports deployment of the North American Continuous Improvement initiative. Supports quality awareness and education throughout the site to promote quality achievement and performance improvement. Assists in setting up and maintaining controls and documentation; charts and analyzes performance data and trends against defined parameters.
• Maintains state-of-the-art knowledge and capabilities in quality systems, continual improvement methods, metrology, and statistical applications through sharing of best practices across North America.
• Facilitates quality awareness and education throughout the site and North America. Provide training in Quality Assurance, Problem-Solving, Auditing and Quality Systems.
• Manage and develop the quality department resources to address business needs.
• Provide good feedback and promote good communication.
• Establish and provide training to the quality department personnel.
• Serve as a Material Review Board member to control, disposition, and process nonconforming material/product.

Customers and Suppliers
• Develop strong working relationships with customers and suppliers.
• Understand and addressing customer concerns.
• Assist in resolution of customer quality issues.
• Reviewing and monitoring supplier performance.

Quality Management System
• Serve as ISO management representative.
• Implement and promote quality policy.
• Maintain written quality procedures and instructions.
• Coordinate management review meetings.
• Coordinate corrective and preventive actions.
• Plan, promote and monitor training activities for all employees that are related to the Quality Management System and procedures.
• Oversee all quality audits and coordinate response/closure to findings, including registrar, customer and internal audits.
• Quality representative for contract review process.
• Support, monitor and continually improve all quality systems.

Knowledge / Skills / Experience Required: Bachelor's degree in Business, Science or related field. Required: Well versed in AS 9100/ISO 9001 and ISO 13485 quality management systems. Desired: Lean Six Sigma Black Belt certification, ASQ level certifications: CQA, CQM, CQE with a minimum of 8-10 years Quality management related experience preferably in a manufacturing environment 10+ years' experience in manufacturing operations. 10+ years' experience working with ISO 9000 compliant quality management systems. 10+ years' experience in leading teams. Understanding of Geometric Dimensioning & Tolerancing (GD&T) in theory. Good understanding of Metrology in theory and practice. Working knowledge of advanced quality concepts, SPC, Design of Experiments, Lean Six Sigma and Minitab. Ability to lead and manage others. Able to communicate clear goals and vision. Understand team needs and provide support. Effective delegation of tasks and leveling of workloads. Recognition, appreciation and motivation of team. Promote positive work environment. Conflict resolution. Able to adapt and embrace change. Analytical decision making. Excellent verbal & written communication skills. Computer proficiency including Microsoft Office and ERP Systems. Quality System auditing/evaluation experience, conducting an audit and being audited. Proven experience/skills in root cause analysis. Ability and willingness to interact effectively with employees at all levels and across sites in the organization. Working knowledge of: Calibration methods and systems. Quality statistics and sampling plans. 15-25% Travel Required to MCG ES&S North American facilities, customers, and suppliers. May require some international travel. Pay Transparency (complete highlighted sections) The salary range for this position is $96,500-121,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Competitive Benefits Benefits begin on DAY 1! Employee Assistance Programs Curated Self-Paced Learning & Development Programs for all Employees

EEO Statement

Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.