Are you ready tobring your amazing selfto work?AtMacy's,Inc.,we'reonamission to createa brighter futurewith bold representation forall.ThisisourMission Every One. We know thateach personhereis unique.We respectand investin eachindividualto create growth,pride,and satisfaction.Ifweare able tobring ourwhole selves to work,ittranslates intoamore abundant and wider arrayofideas and energyforall to benefit from.Oursuccess will be builton amazing colleagues,working together. JobSummaryAs a Macys Ready-to-Wear Selling Support colleague yourprimary role is to guide and inspire our customers to make style a source of creative energy in their lives. With a passion for gracious service, an interest in fashion, styling talent, and product knowledge, you will deliver a memorable shopping experiencethrough the art of conversation by always being welcoming, engaging, inquisitive, and creating that human connection that our customers are seeking when shopping in our stores.You will be responsible for actively circulating the sales floor, determining the customers needs, sharing the benefits of our loyalty programs, and supporting the shopping experience from start to finish. You will also deliver operational excellence by leveraging our stores fulfillment system, merchandise standards, including floor and fitting room upkeep. Whatwe can offeryou An inclusive,challenging, and refreshingly funworkenvironment Empowermentto perform impactful workwith tangible results Competitive pay and benefits rooted in principles of equity Coverage across medical,dental,vision,andretirement Employee AssistanceProgram(mentalhealth and financial literacy resources) Fully-Funded educationbenefitsmay include 100%oftuition,books,andfees Merchandise discounts Colleague Resource Groups (CRGs),give-back/volunteer opportunities Whatyouwilldo CustomerService:Make the customerthe numberone priority.Greetand assistcustomers, recommend items, assist customers withlocating product and upsell Leverage apparel productknowledge toincrease salesby educating and assisting the customerin the fitting room.Demonstrate full understanding ofstoreproducts,services,loyalty programs Be proficient in Macys pointofsale systems and company devices to wrap up sales in a warm celebratory fashion Make product recommendations and offer customer options using knowledge of trend and key items to help customersfind what theyneed Achieve goals on a daily/weekly basis Sales Support:Maintain and recovertheselling floor,ensuring all sizes, colors and stylesarerepresented Respond to customer requests for additional merchandise or other assistance, including sharing how to use the Macys App to shop and compare Maintainselling floorpresentationfollowing companymerchandisedirectives Ensure fittingroomsarecustomer-readyby promptly clearingmerchandiseandreturningitto the appropriate areaon the selling floor Maintaincommunicationwith storeleadership team includingCustomerExperience ManagersandStyle Merchandise Managersforsupporton drivingsales Who you are Focused on upholding Macys dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate. Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Ability to communicate and share information with diverse groups of customers and peers. Enjoy meeting people, learning about them, and sharing information. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.Essential Physical Requirements Prolonged periods (at least two consecutive hours) of standing/walking around the store or department. Frequent use of computers and handheld electronic equipment. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision. Lifting and moving items weighing up to 30 lbs.About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy, and ideas to the Macy's team Apply Today! STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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