Lo sentimos, la oferta no está disponible,
pero puedes realizar una nueva búsqueda o explorar ofertas similares:

Gestor Credenciales Medicas

Credentials Specialist/Especialista en Credenciales Medicas, Enfermeras y Profesionales Clínicos. Gestionar Credenciales Profesionales (Licencias y colegiaci...


Desde Medihelp Staffing & Hr Services, Inc - San Juan

Publicado a month ago

Cociner@S

cocineros con experiencia previa para nuestro restaurante de comida al fogon en Juncos PR votado por el NY Times como uno de los top 50Requisitos:responsable...


Desde Bacoa Finca & Fogon - San Juan

Publicado a month ago

Ama De Llaves

Proveer al paciente el cuidado seguro y competente a través de:Asistir al paciente en el aseo personal.. Ofrecer apoyo a la familia y al paciente.Demostrar r...


Desde Cuidado Casero - San Juan

Publicado a month ago

Paralegal

Puesto de paralegal a tiempo parcial en oficina ubicada en el Viejo San JuanRequisitos:-Conocimiento general del uso de herramientas Microsoft Office -Manejo...


Desde Bufete Del Pueblo - San Juan

Publicado a month ago

Service Representative (Night Shift)

Service Representative (Night Shift)
Empresa:

(Confidencial)


Lugar:

San Juan

Detalles de la oferta

Full Time and Part Time Opportunities 13;

These positions offer afternoon, night and overnight schedules.

General Description 13;

Interact with customers to provide them with information in response to their inquiries ensuring that customers receive the best service possible. Research and resolve their service:related problems in an accurate and promptly manner. Receives and pays out money, keeps records of money and negotiable instruments involved in financial transactions.

Essential Duties and Responsibilities 13;

Provide exceptional customer service by responding to all customer service requests, customer calls, customer emails and written correspondences. Build rapport with each customer. Actively listen to customers requests and inquires. Identify and assess customers needs to achieve satisfaction. Retain customers who inquire about canceling products or services through open listening, negotiation and policy review. Document in detail all interactions with customers. Provide customer education on product and services. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Adjusts complaints concerning charges or services rendered, referring complaints of service failures to designated departments for investigation. Follow communication procedures, guidelines and policies. May promote cross selling of bank products and services. Refer incomplete or pending personal loan applications to the different areas and contact customers to notify of loan approval. Promote use of Mi Banco platform to complete loan disbursement. Auto leasing procedures, used cars and sticker sale, etc.

Education 13;

+ 60 Bachelors degree credits approved

Experience 13;

Two (2) years of experience in customer service, sales, cash handling or related experience.

Other Qualifications 13;
:Must have an excellent disposition and outstanding customer service skills, including telephone skills and etiquette, be customer service:oriented. A willingness to serve.
:Detail:oriented with analytical skills.
:Excellent oral and written communication skills in English and Spanish.
:Ability to establish priorities and to work with multiple tasks simultaneously.
:Ability to work under pressure and with a sense of urgency, to work with a team and collaborate with others to accomplish common goals.
:Excellent interpersonal and communication skills towards customers and coworkers
:Computer skills including knowledge of Windows Microsoft Office applications (Word, Excel, Power Point etc.).
:Some positions may require working sitting down or standing up and using telephone equipment.

Competencies 13;

Accountability
Analytical Discipline
Collaboration and Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence
Character
Popular Inc., is an Equal Opportunity Employer


Fuente: Tiptopjob_Xml

Requisitos

Service Representative (Night Shift)
Empresa:

(Confidencial)


Lugar:

San Juan

Built at: 2024-03-29T05:01:34.495Z