About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Advanced Solutions Consulting Team has three areas of focus:
The Advanced Solutions Consultant is a change champion with a strong passion for coaching, industry and consultative sales experience. This position involves shifting mindset, elevating skills, and ensuring teams are leveraging proper resources to feel supported and set up for success.
Create a foundation for outcome-based solutions by evangelizing and advocating Lumen's business impact and thought leadership to customers. Identify what business outcomes can be realized and demonstrate how Lumen's growth services can deliver those outcomes.
Coach the sales and customer success organization, through local enablement programs working with stakeholders to mentor the teams to increase knowledge and capability, supporting the transformation of the organization.
The Main Responsibilities
Support early-stage customer development, with a focus on our Network as a Service (NaaS) platform. Work alongside the sales team positioning Lumen services directly with the customer.
Act as a virtual member of the team, accountable for technology outcome vision for customers. Collaborate closely with account teams for early opportunity pursuit: engagement, discovery, and development through to piloting and adoption of NaaS.
Facilitate the pursuit strategy, identification, and development of opportunities for Sales and customer success reps by establishing business relationships at senior levels of a customer.
Orchestrate and deliver content, information, and tools to prepare sellers to deliver on Lumen business goals, including building client relationships and identifying client needs.
Interface with the product organization to capture customer input on areas of improvement needed to drive greater adoption of Lumen NaaS.
Evaluate and deploy new improved enablement methods and initiatives. Collaborate with Product, Marketing, and Sales Operations to create content. Drive initiatives, track, and measure performance.
What We Look For in a Candidate
Ability to speak, articulate and collaborate with the c-suite of customers on NaaS
Strong Technical knowledge of XaaS and its applications
Ability to orchestrate and provide the "bridge" between Product, Enablement, Sales, and Customers
Consultative, inquisitive approach to customer engagement
Proven track record of managing successful GTM programs, especially as they relate to the launch of Minimum Viable Products (MVPs)
Ability to translate high-level vision to customer use cases and case studies
Technical understanding of the digital marketplace/workflow
Strong consultative selling expertise
Program management experience related to sales enablement and business development motions
Understanding of financial models and commercial benefits of the XaaS model
Ability to extract customer feedback on Lumen's direction
Preferred skills:
Bachelor's degree or equivalent combination of applicable education and experience required; MBA or related graduate degree preferred.
Strong relationship skills
Experience selling managed services and applications
Exceptional strategic planning and solution management
High energy level and demonstrated drive to succeed.
Compensation
The starting salary for this role differs based on the employee's primary work location. Compensation depends on each individual's qualifications.
Location Based Pay Ranges
$111,480 - $148,630
in KY, NE, SD, LA
$117,340 - $156,450
in IA, IN, KS, MO, OK, TN, WI
$123,210 - $164,280
in MI, MN
$129,080 - $172,100
in IL, TX
Specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.
Requisition #: 335030
Application Deadline
09/28/2024
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