Agente Administrador / Community Administrator (CA)
San Juan, Guaynabo
About us!
ICON Management is a dynamic company with a team of exceptional professionals united to provide and elevate the service provided to the Condominiums and Gated Communities with whom we work. The company was founded in 2001 and reignited in 2022, and currently manages several communities in Puerto Rico. Our offices are in Santurce, and we have an administrative and supervisory staff with vast experience in this industry.
Job Summary:
At ICON Management we are looking for curious, motivated professionals who want to continue or establish a career in the world of Community Management. The CA (Agente Administrador) is the face of our organization and a highly multifaceted position where you will have the opportunity to collaborate and make decisions with the Board of Directors, Vendors, Owners/Residents, ICON's executive team, among others. The CA is expected to coordinate and complete required tasks while maintaining a focus on providing excellent customer service and having a positive and contagious attitude.
ICON will provide you with the right resources and training so you can quickly become an industry professional.
Duties/Responsibilities:
Although the day to day of an administrator varies greatly and will rarely be the same, the key responsibilities are:
Proactively respond to messages and questions from the community.
Manage the daily, weekly, and monthly tasks and or projects of the community.
Plan and facilitate Board meetings.
Formulate budgets and manage community finances, bookkeeping.
Supervision of contracted services and manage the relationship with suppliers.
Help mitigate any risks in the community that involves the health and safety and overall administration.
Any other task that is necessary for the management of the community.
Required Skills/Abilities:
Experience and/or knowledge of the new Condominium Law.
Project management capabilities and knowledge.
Skills such as: conflict management, ability to review financial statements, lead and manage meetings with large audiences.
Ability to communicate clearly, effectively, and respectfully in Spanish and English (conversational and written).
Knowledge and experience working with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Basic bookkeeping experience, especially in accounts payable/receivable using programs such as: Sage/QuickBooks.
Excellent organizational and multitasking skills.
Excellent administrative skills.
Own car and valid driver's license.
Education and Experience:
DACO - Permiso de Asistente de Administrador, may be preferred.
An Associate's degree in a related field, such as office administration, may be preferred.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times and walk through the facilities.
Icon Management is a corporation organized under the laws of the Commonwealth of Puerto Rico and the United States of America that offers equal employment opportunities and does not discriminate against any person on the basis of race, color, religious beliefs, gender, age, national origin, physical or mental handicap, disability, veteran or disabled veteran.
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Español:
En ICON Management buscamos profesionales curiosos, motivados y con ganas de continuar o establecer una carrera en el mundo del Community Management. El CA (Agente Administrador) es la cara de nuestra organización y una posición altamente multifacética donde tendrá la oportunidad de colaborar y tomar decisiones con la Junta Directiva, Proveedores, Propietarios/Residentes, equipo ejecutivo de ICON, entre otros. Se espera que el CA coordine y complete las tareas requeridas mientras mantiene un enfoque en brindar un excelente servicio al cliente y tener una actitud positiva y contagiosa.
ICON le brindará los recursos y la capacitación adecuados para que pueda convertirse rápidamente en un profesional de la industria.
Deberes y responsabilidades:
Aunque el día a día de un administrador varía mucho y rara vez será el mismo, las responsabilidades clave son:
Responder proactivamente a los mensajes y preguntas de la comunidad.
Administrar las tareas y/o proyectos diarios, semanales y mensuales de la comunidad.
Planificar y facilitar las reuniones de la Junta.
Formular presupuestos y administrar las finanzas comunitarias, teneduría de libros.
Supervisión de los servicios contratados y gestión de la relación con los proveedores.
Ayudar a mitigar cualquier riesgo en la comunidad que involucre la salud y seguridad y la administración en general.
Cualquier otra labor que sea necesaria para la gestión de la comunidad.
Habilidades/habilidades requeridas:
Experiencia y/o conocimiento de la nueva Ley de Condominios.
Capacidades y conocimientos de gestión de proyectos.
Habilidades tales como: manejo de conflictos, capacidad para revisar estados financieros, dirigir y gestionar reuniones con grandes audiencias.
Habilidad para comunicarse clara, efectiva y respetuosamente en español e inglés (conversacional y escrito).
Conocimiento y experiencia trabajando con Microsoft Office (Word, Excel, PowerPoint, Outlook).
Experiencia básica en contabilidad, especialmente en cuentas por pagar/cobrar utilizando programas como: Sage/QuickBooks.
Excelentes habilidades de organización.
Excelentes habilidades administrativas.
Auto propio y licencia de conducir vigente.
Educación y experiencia:
DACO - Permiso de Asistente de Administrador, puede ser preferible.
BA en administración de empresas o área relacionada
Requerimientos físicos:
Períodos prolongados sentado en un escritorio y trabajando en una computadora.
Debe poder levantar hasta 15 libras a veces y caminar por las instalaciones.
Job Type: Full-time
Schedule:
Evenings as needed
Monday to Friday
Weekends as needed
Work Location: In person
