Date: Aug 29, 2024
Location: San Juan, PR
Company: Popular
Workplace Type: On-site
Administrative Assistant
Full Time Job Opportunity
Location
On-site / Popular Center, Hato Rey, P.R.
General Description
Provide excellent service experience for Private Banking clients who call and visit Popular One at Popular Center. Assist the unit's operations, service and sales group in administrative tasks, oversee office functions and support processes of the PO Center in Popular Center, Hato Rey.
Essential Duties and Responsibilities
Performs administrative and operational tasks representing Private Banking.
Provide general administrative support to the group including mailing, scanning, photocopying, among others.
Responsible for creating purchase requisitions for the items required in the departments (ex. Office supplies). Maintain inventory of office supplies and other materials.
Liaison to address issues with technology and real estate matters. Create tickets in applicable systems and provide follow up.
Manage Salesforce Platform, create and maintain database and spreadsheet files. Also, supports in the preparation of presentations in Power Point.
Provide support to the Center's Group Leader and Private Banking Manager in internal group activities.
Support to manage contract Ariba process.
Support the quality of several internal auditing processes.
Process corporate card payments.
Writes and sends, both in English and Spanish, letters and circulars related to the unit.
Answer calls and visits from customers. Gives orientation by phone or personally to clients about unit services.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Education
Bachelor's degree in business administration, desirable.
Experience
One (1) year of experience and/or knowledge in administrative support roles and customer service. Banking experience desirable.
Other Qualifications
Interpersonal and teamwork skills.
Excellent communication skills.
Excellent organizational skills to prioritize and work with multiple tasks at the same time.
Ability to work under pressure and meet deadlines.
Ability to analyze and verify the integrity of data.
Ability to work with a high degree of accuracy and attention to detail.
Ability to work both independently and in a team setting.
Ability to work as part of a team and collaborate with others to achieve common goals.
Proficiency in English and Spanish, both oral and written.
Knowledge of MS Office 365 applications: Outlook, Excel, Word, Teams, and SharePoint.
Knowledgeable in Salesforce applications is preferred.
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation.
Important:
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at
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Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com
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