Company Overview
Our client is a leading group in the provision of mental health services in Puerto Rico, providing services in practices in the health industry, such as telemedicine and home services.
Job Summary
The Administrative Assistant provides support for the Clinic Administrator duties, which may include but are not limited to patient admission, completion of patient demographic sheets, preparation of claim forms, keeping record of patient appointments and visits, among others. This key individual will collaborate with the Clinical Administrator for the effective completion of claims, inventory preparations and ordering necessary supplies.
Responsibilities
Responds calls and arranges proper solutions.
Receives patients for admission and completes initial demographic forms.
Completes patient information and billing forms such as: health plan information, authorization for disclosure, payment options, guides regarding treatment, etc.
Assists in initial patient orientation about services and offerings as needed.
Collaborates in the preparation of certifications solicited by patients and makes arrangements for patient signature is necessary.
Collaborates in the preparation of deductibles and/or co-payments as established by the patients' health plan.
Maintains and monitors the accuracy of patient admission registries within the system.
Completes reconciliation of deductibles and provides timely reports for the Billing Department.
Organizes and archives records, as well as ensures that patient records are up to date.
Assembles and monitors a proper stock of materials and forms for clinic daily utilization.
Collaborates with the EMR audit process.
Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and
guidelines set forth by other regulatory agencies, where applicable.
In addition, all other duties assigned by the manager and/or supervisor.
Requirements
Associate degree in secretarial science.
Minimum 2 years of experience in administrative assistant position or similar.
Knowledge in medical billing, preferably in healthcare setting.
Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
Professional verbal and written communication skills.
Interpersonal skills with the ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on the situation and needs.
Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time.
EEO
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