Description Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Full Time; 8:30 am - 5 pm with a half-hour lunch; Monday - Friday This role is 100% on-site at our Corporate office in Alameda CA. Expected starting wage range is $24.18 - $29.88. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY The Administrative Office Specialist will provide support services at the corporate location including administrative support, reception duties, vendor management and other assigned responsibilities and tasks. The position will support the Administrative Services Manager and Facilities and Real Estate Services (FRES).
From the Hiring Manager: Must have skills: in Outlook, Word, and Excel.
The ideal candidate will have receptionist and/or mailroom experience. Otherwise, candidates with customer service or administrative experience could be a good fit. A note on the job description: The Admin Office Specialist no longer answers live incoming calls. These calls are routed directly to voicemails, and the Admin Office Specialist routes the voicemails promptly. Characteristics of a great candidate: Reliable, detailed, organized, and able to build rapport with colleagues and vendors. QUALIFICATIONS Required: A high school diploma or GED is required Minimum three (3) years experience as an administrative assistant or /Office Management experience Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. The position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at the time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. ESSENTIAL FUNCTIONS Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders Performs tasks correctly and according to policies and procedures Provides administrative support to ensure efficient office management Perform receptionist duties on a rotating basis Operates the phone console by answering incoming calls, determining the needs of the caller, and relaying the call accordingly Greets visitors, ascertaining their needs and providing direction as needed Notifies the appropriate staff of visitor arrival Receive deliveries, sort and distribute incoming mail Prepare outgoing shipping Coordinates the use of conference rooms Responsible for mailroom equipment, postage machine, fax machine, airbill machine, Interfaces with vendors and property management as needed Processes invoices and input into the accounting system Monitors and orders office, kitchen, and janitorial supplies Monitors and orders corporate printing and stationary needs Assists with planning and implementing corporate functions Operate and manage security-related systems i.e., access control, security alarm, camera system, badge system Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-worker concerns and promotes positive group morale Recommend improvements to existing processes to improve the efficiency of operations Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
The position requires driving own personal vehicle for company business such as training, offsite meetings, etc. SKILLS Ability to demonstrate administrative and organizational skills Ability to demonstrate computer skills, including Microsoft Office applications (Word, Excel, PowerPoint, Adobe Acrobat) Ability to perform tasks with a high degree of accuracy is essential Ability to work with limited supervision PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to walk, stand, twist, push, pull, and lift and carry items weighing 25 pounds or less as well as to frequently reach and bend. Simple grasping occasionally and to constantly sit. The position requires manual deviation, repetition and dexterity and to occasionally drive.
EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
