The Elevate Program is moving the University of Maryland Fearlessly Forward, leading the transition from legacy mainframe student systems to the next generation of administrative computing.
We are seeking a dynamic, highly skilled, and experienced professional to join our team as the Workday Analyst for the Graduate Student domain . The incumbent will support all aspects of the Graduate Student Workstream as part of the Elevate Program's Workday Student implementation. This is an exciting opportunity to be part of the team shaping the future of the graduate student experience at the University of Maryland.
The incumbent will 1) support the design, configuration, testing, and adoption of the Workday Student system for the respective domain area 2) provide overall coordination, including across functional areas and within Elevate, to include program deadlines and deliverables (e.g., decision documentation, progress reports).
This role will be one of multiple Workday Analysts reporting directly to the Student Product Owner in the Division of Information Technology (DIT). This is a full-time, permanent position with the ERP team in DIT. Following implementation of Workday Student, the incumbent will transition to a production support role responsible for ongoing management of graduate student processes in Workday. This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.
Minimum Qualifications: Education: Bachelor's degree OR equivalent combination of education, training, and experience.
Experience: * Minimum of five (5+) years' experience with Graduate Student operations in a Higher Education environment
* In-depth knowledge of Student information systems, particularly in the area of graduate student education
* Experience with Student support, problem identification, and resolution
* Expertise with office productivity applications such as Google Workspace or Microsoft Office
Knowledge, Skills, and Abilities: * Demonstrated ability to coordinate a high level of activity under various conditions and constraints.
* Ability to work as part of a team and with members of other functional/technical teams to identify action items, team member responsibilities, etc.
* Ability to understand possible impacts to changes to a highly integrated system, determine the depth/breadth of testing necessary to minimize risk of system changes, execute and record results of testing (including data staging), etc.
* Analytical abilities, critical thinking, and problem-solving competencies to support non-standard, unique problem resolution.
* Knowledge of Graduate Student life cycle, regulatory requirements, and current business challenges.
* Exceptional interpersonal skills, including relationship and conflict management.
Preferences: * Master's Degree from an accredited college or university.
* Experience implementing or using a modern student information system.
* Experience with large-scale, cross-functional technology implementations in an institution of higher education.
* Experience in change management or project management.
* Experience managing relationships with implementation partners.
