**No C2C inquiries, please. Must be authorized to work in the United States**
Our client develops innovative Android-based retail technology aimed at enhancing the customer shopping experience. You would be part of a team focused on supporting and testing Android-based connected devices in retail environments. Additionally, you will work on automation testing and collaborate with cross-functional teams to ensure the delivery of high-quality products.
In this role as an Android Field Engineer/Tester, you will be responsible for providing on-site technical support, troubleshooting, and testing Android-based technology used in retail environments. This hands-on position involves traveling to various locations across the U.S., diagnosing and resolving issues with Android-based mobile devices to ensure they function smoothly in real-time store operations. You will also have the opportunity to contribute to test automation, process improvements, and feature development while working with cross-functional teams.
Responsibilities:
Travel to retail locations across the U.S. to troubleshoot and repair mobile Android devices on-site. Diagnose and resolve hardware and software issues to ensure continuous device functionality. Perform thorough testing of Android-based technology in real-world retail settings. Create and maintain test cases for both manual and automated testing using tools like TestRail. Collaborate with cross-functional teams, including product management, hardware engineering, and QA, to improve processes and ensure project success. Assist in automating regression test cases and contribute to automation efforts using tools like Appium or Selenium. Communicate recurring issues and suggest improvements to the technical team. Provide detailed documentation of test results, processes, and status updates. Ensure smooth operation of connected devices to minimize disruption to store operations. Proactively identify, document, and resolve bugs or usability issues in real-time store environments.
Requirements: Proven experience in testing and troubleshooting Android-based mobile devices. Hands-on experience with diagnosing and repairing hardware and software issues. Experience with automation testing and tools such as Appium, Selenium, or similar. Familiarity with test planning and test case management tools like TestRail. Experience interacting with RESTful APIs and tools like Postman. Knowledge of databases like MongoDB or MySQL is a plus. Willingness to travel frequently (90% of the time) to various retail locations, including NYC, San Francisco, and other major cities. Strong communication skills to report recurring issues and provide feedback to the technical team. Ability to work in fast-paced environments while maintaining minimal disruption to store operations.
Preferred Qualifications: Experience testing hardware products, particularly in retail environments. Experience with POS systems, including payment terminals, barcode scanners, etc. Exposure to cloud technologies like AWS and microservices. Strong analytical skills, attention to detail, and a self-starter mindset with high standards for quality.
Compensation and Benefits: This position offers a competitive hourly rate of up to $50/hour, depending on experience, along with full travel coverage. As this is a field-based role, you will have the opportunity to work hands-on with the latest in retail technology while traveling to various store locations across the United States. This is an exciting opportunity to contribute to innovative retail solutions in a fast-paced, tech-driven environment.
If you are passionate about Android technology and enjoy working on-site to solve complex technical issues, this is the perfect role for you!
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