Description: Job Summary:
Assists in managing a single department or multiple small departments providing ambulatory patient care services by supervising daily operations and patient care activities. Ensures staff provides high quality, accessible, cost effective care and patient focused services to members across the continuum which comply with local, state, and federal requirements. Implements and supervises the maintenance of clinical practice standards, budgets, and staff development. Assists in integrating services/operations with nursing standards of practice, service priorities and performance/outcome measures, as well as with business, departmental and organizational goals/objectives.
Essential Responsibilities: Supervises daily operations and service delivery.Ensures staff provides the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, TJC, federal, state and local requirements.Implements and maintains patient care and quality service standards to meet members and internal clients expectations.Acts as patient advocate resolving patient care issues.Recommends, implements and evaluates processes to improve systems and patient care results across the continuum of care.Assists in developing and monitoring budgets and resource allocations.Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train and maintain the competency of all department staff.Assists in providing on going staff development.Supervises the implementation of policies and procedures which support the goals and business objectives of the organization and department.Collaborates with physicians, department chief, and nursing manager in developing the appropriate level of patient services and the day-to day operations of the department.Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.
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Basic Qualifications:
Experience
Minimum two (2) years of experience in ambulatory care or other relevant clinical experience required.ORMinimum two (2) years in a healthcare leadership capacityORCompletion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration.
Education
Graduate of an accredited school of nursing.Bachelors degree or four (4) years experience in a directly related field.High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Registered Nurse License (California) required at hire Basic Life Support required at hire from American Heart Association Additional Requirements: Knowledge of Nurse Practice Act, TJC, and other local state, federal regulations.Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: Clinical specialization in area of practice preferred.Urgent Care, Emergency Department or Primary Care Supervisory experience is preferred. Notes: •Availability to weekend and holiday on-call (alternate with managers). Primary Location: California,Baldwin Park,Baldwin Park Medical Offices
Scheduled Weekly Hours: 40
Shift: Evening
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 12:30 PM
Working Hours End: 09:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Team Leader/Supervisor
Department: Baldwin Park MOB - Urgent Care-Outpatient - 0806
Pay Range: $143800 - $186010 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
