Associate Banker-Bilingual (Mandarin)

Detalles de la oferta

*Roles and Responsibilities*


* Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange


* Document large deposit over Currency Transaction Reports


* Identify fraudulent activity to prevent potential loss to the bank


* Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements


* Maintain strong relationships with existing customers and cultivate new customer relationships


* Cross sell and refer products (wealth management, mortgage) that fit customers' needs


* Have strong knowledge in using digital resources and technologies to optimize clients' digital banking experience


* Is confident in educating clients on conducting banking transactions online, via mobile app and self-service portals




*Qualifications*


* High school diploma or general education degree (GED) required; Bachelor's degree highly preferred


* 1 year of recent customer service and cash handling experience


* 1 year of previous teller / new account experience in a banking institution preferred


* Ability to learn products, services, and procedures quickly and accurately


* Excellent customer service skills


* Strong attention to details and time management skills


* Proficiency in Microsoft Word and Excel


* Flexibility to work on weekends when needed




Job Type: Full-time




Pay: $17.00 - $20.00 per hour




Benefits:


* 401(k)


* 401(k) matching


* Dental insurance


* Disability insurance


* Flexible spending account


* Health insurance


* Health savings account


* Life insurance


* Paid time off


* Parental leave


* Referral program


* Tuition reimbursement


* Vision insurance


Schedule:


* 8 hour shift


* Monday to Friday


* Weekend availability


Supplemental Pay:


* Bonus pay








Education:


* High school or equivalent (Preferred)






Work Location:


* One location




Work Remotely:


* No




Work Location: In person


Fuente: Appcast_Ppc

Requisitos

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