JOB SUMMARY:
The Commercial Sales Associate is responsible for covering assigned pre-set sales appointments during scheduled appointment time frames, including a full in-home product presentation to the consumer utilizing the complete ten-step selling plan in order to achieve required sit ratios and conversion percentages.
JOB DUTIES/RESPONSIBILITIES:
Presents the Company's products and features while complying with required style, size and price criteria within the established guidelines of Sears Home Improvement (SHI) Standard Operating Procedures (SOP) and Sears' Ethical Business Practices
Adheres to the Company's ten-step selling plan so it reflects the needs of the consumer while at the same time builds a quality commission sale designed to enhance the potential for a mutually beneficent transaction
Turns in accurate lead dispositions to Sales management (all leads previously assigned)
Maintains the Company's required sit ratios for in-home sales presentations in order to maximize the potential for conversion to net sales
Maintains the desired close conversion percentage as required to maximize sales potential
Ensures all contracts are complete with respect to required documentation and are legible and accurate, and ensures that the consumer understands the contract and confirms that all pertinent elements have been reduced to writing
Generates additional revenue as directed by unit management by utilizing the net installed report and through add-ons, referrals and canvassing
Performs other duties as assigned
JOB REQUIREMENTS:
High school diploma or equivalent
1-2 years of related experience
Valid Driver License for the State of employment
Up to 75% travel
18 years of age or older
REQUIRED SKILLS:
Ability to be flexible to adjust work schedule that can shift into evenings and weekends
Ability to possess valid vehicle insurance
Ability to communicate clearly and effectively with Associates, Managers, consumers and others
Ability to work under pressure
Ability to lift and carry product sample display cases that do not individually exceed 40 lbs. depending upon the product (ranges from 5 lbs. to 40 lbs.)
Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
Ability to drive in various weather conditions for long periods of time and in various geographic areas
Ability to access different levels of terrain while performing duties
Ability to work in excess of 50 hours a week
Ability to establish priorities, negotiate contracts and communicate effectively, both orally and in writing
Ability to exercise care and restraint in conserving the assets of the Company with respect to business and travel expenses
Ability to represent the Company in a business-like and professional manner as described in the Code of Conduct and Sears'
Ethical Business practices
Proficient skill in the use of Microsoft Office (Word, Excel, Outlook), Lead Tracking, Appointment Center and departmental websites
Ability to drive an average of 750 miles a week (some markets' driving requirements can be in excess or less based on business need)
PREFERRED SKILLS:
4-year college degree
Bi-lingual (Spanish/English)
