ASSOCIATE DIRECTOR, CASH MANAGEMENT, Financial Affairs, Research Finance & Property Management Tracking Code24500345340827Job DescriptionReporting to the Associate Controller, the Associate Director of Cash Management supervises the Cash Management group. This role is tasked with overseeing all revenue-related activities for more than $500 million annually associated with Sponsored Projects and Miscellaneous Receivables accounts. This position leads a team of four billing & account specialists and is responsible for reviewing the teams monthly metric reporting, engaging and coordinating with a range of internal and external stakeholders, and providing support to the team to resolve billing and collection issues.
Major duties of this position also include:
* Supports the Cash Management team in resolving billing issues, which involves reviewing and interpreting award documents to recommend appropriate actions.
* Assists in accessing sponsor portals and provides guidance on invoice submission processes.
* Oversees the University's miscellaneous receivables accounts which includes creating customer master data as requested by various departments or schools and collaborating with University departments to provide guidance regarding invoicing and collection of outstanding accounts receivables.
* Assists in business process re-engineering and systems implementation and enhancement efforts.
* Engages in the planning, development, and implementation of new or revised University policies and procedures.
* Delivers exceptional customer service to external sponsors/customers and to the University community by demonstrating a thorough understanding of the policies and procedures of the Cash Management Office.
* Additionally, prepares, presents, and leads training sessions for the University community.
Required Skills
* Bachelor's degree in a related field. An equivalent combination of education and experience may be substituted on a case-by-case basis.
* 5 - 8 years of work experience, preferably in a university or customer service environment.
* Demonstrated exceptional organizational, time management, written and verbal communication skills.
* Must be highly detail oriented with the ability to multi-task and prioritize routine tasks and ad-hoc requests.
* A self-starting, diplomatic, proactive individual capable of managing people and processes.
* Intermediate skills utilizing Excel, including complex formulas to acquire, organize, and analyze data.
* Ability to work (both independently and in conjunction with others) effectively and cooperatively in a small, collegial team environment.
Preferred Skills:
* Experience with analyzing detailed financial records, legacy accounting systems, and SAP.
* Grant administration experience in an academic research organization, working with sponsored projects and contracts, a plus.
Benefits/Other Information:
Boston University's generous benefits package includes health, dental, life insurance, and paid time off. Full-time employees are also eligible for tuition remission for courses at Boston University. Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at https://www.bu.edu/hr/employee-resources/benefits/.
The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive.
For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities.
Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager Associate Director, Cash Management position'. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
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Job LocationBOSTON, Massachusetts, United StatesPosition TypeFull-Time/Regular
