JOB SUMMARY:Under the supervision of the VP, Health Homes, the AVP of Pathways to Wellness provides clinical, administrative, and financial oversight to the Case Management Programs, non-Medicaid Adult and Child Blended Case Management Program, Health Home Plus, Adult Home Plus, and all other care coordination programs.The AVP is responsible for monitoring program targets, managing personnel, meeting quality assurance and outcome measures, and ensuring operational compliance with local, State, and other rules, regulations, and guidelines. Interrelationships: Staff, clients, clients' families, interdisciplinary personnel, personnel from internal and external providers, lead Health Homes, MCOs, referring agencies, local and state governing bodies, ICL personnel and administration.ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.Develop and implement strategic goals for our care management agency that aligns with Lead Health Homes goals and additional programs in departments portfolio.Build relationships with health plans, and providers to create access for collaborative efforts.Act as a liaison between CMA and community organizations.Helps create targets for growth and implements and monitors adherence to plan for outreach and ground up referrals.In collaboration with lead health home quality assurance and compliance departments, implements and monitors systems related to clinical, operational, and billing compliance according to regulations, policies and procedures of lead health homes, and other relevant guidelines.Creates and conducts trainings for staff to ensure quality and understanding of job functionsCollaborates with SVP and Finance Department to create and manage within budget. Oversees Program Administrator to manage reimbursement for services and maximizes reimbursement.Participates in health home committees as required. Ensures ongoing understanding of all policies, procedures, requirements and changes.Work with staff and members to achieve optimal outcomesPerforms other duties as required.JOB SPECIFICATIONS:Education: Licensed Psychologist or Licensed Social Worker (LCSW preferred) with current, valid NYS registration or master's level degree with 3 years of supervisory experience in care management field.Training and Experience: 3 years minimum progressive administrative and/or supervisory experience in the care management service field.Job Knowledge: Must have a good understanding of state and city OMH, NYCDHMH regulations, and community-based programs, services, and resources. Superior written and verbal communication skills are a must. Must be comfortable with various software and technology necessary for performing duties. A successful track record of leading diverse interdisciplinary staff is essential.ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of mental health and industry trends.Ability to build teams, lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services.Ability to think strategically, analyze trends, identify problems, and provide and implement effective solutions.Ability to multi-task, meet deadlines and manage resources which includes money, material, time, and people.Serves as a role model to staff and membersDemonstrates knowledge of, and supports, organizational mission, vision, and values, and the code of ethical behavior.Ability to navigate, collaborate, and be effective within dynamic, complex organization.INTERPERSONAL SKILLSAbility to effectively communicate and interact with auditors, regulatory bodies, members, staff, colleagues, public, other agencies and their staff and third-party insurance personnel.