Banquet Manager
Full-Time / Exempt
Job Summary
A Banquet Manager will be responsible for overseeing all aspects of banquet operations, including planning, coordinating, and executing events such as weddings, corporate meetings, and social gatherings. Key duties include managing staff, ensuring high-quality service, coordinating with catering and kitchen teams, setting up event spaces, and maintaining budgets. The Banquet Manager will meet with clients to understand their needs and ensure their satisfaction throughout the event. Strong organizational and communication skills are essential for this role.
Minimum requirements of the position:
A high school diploma or equivalent; a degree in hospitality management or a related field is preferred.
Several years of experience in food and beverage service, with at least 2-3 years in a supervisory or management role in a hotel or event setting.
Must possess highly developed verbal & written communication skills.
Bilingual (English and Spanish).
Shows strong analytical skills and strategic vision in establishing appropriate banquet deployment.
Must be proficient in general computer knowledge especially Microsoft Office products.
Strong focus on client satisfaction and ability to handle client inquiries and complaints professionally.
Flexible schedule (available to work overtime, day and night shifts, holidays and weekends).
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Strong organization and presentation skills.
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