Bilingual Administrative Assistant

Purpose of Position: To provide office support to the technicians and office staff, plan and execute functions, order supplies and maintain supplies. Customer service and sales backup.

Duties & Responsibilities:
Answer phones Check technicians in / out Assist technicians (mapping, questions, check in / out) Direct calls to appropriate staff, take messages Assist with overflow sales calls, follow up calls, answer eQuotes Customer quality control calls Create all packets in advance, maintain an inventory Print forms, letters, etc. Maintain and order office supplies Maintain and order equipment & cleaning supplies Mix cleaning solutions, refill jugs, refill tool shelves Order & create technician kits Create gift card sets, gift sets Send birthday cards, sympathy, other correspondence Maintain birthday schedule, gifts, recognition Check vacuums, clean, replace bags, maintain Empty train, keep office neat, organized Keep kitchen and bathroom clean, stocked Manage uniform inventory list Maintain records and monthly stats (sales, cancellations) File paperwork Run errands Assist owner with other tasks (scheduling, active campaigns, interviewing and on boarding technicians) Results Expected: Smooth office operations Quality functions, meetings Fun events, employees recognized, Neat, clean, organized office