Bilingual Administrative Assistant

Purpose of Position: To provide office support to the technicians and office staff, plan and execute functions, order supplies and maintain supplies. Customer service and sales backup.

Duties & Responsibilities:
Answer phonesCheck technicians in / outAssist technicians (mapping, questions, check in / out)Direct calls to appropriate staff, take messagesAssist with overflow sales calls, follow up calls, answer eQuotesCustomer quality control callsCreate all packets in advance, maintain an inventoryPrint forms, letters, etc.Maintain and order office suppliesMaintain and order equipment & cleaning suppliesMix cleaning solutions, refill jugs, refill tool shelvesOrder & create technician kitsCreate gift card sets, gift setsSend birthday cards, sympathy, other correspondenceMaintain birthday schedule, gifts, recognitionCheck vacuums, clean, replace bags, maintainEmpty train, keep office neat, organizedKeep kitchen and bathroom clean, stockedManage uniform inventory listMaintain records and monthly stats (sales, cancellations)File paperworkRun errandsAssist owner with other tasks (scheduling, active campaigns, interviewing and on boarding technicians)
Results Expected:
Smooth office operationsQuality functions, meetingsFun events, employees recognized,Neat, clean, organized office