Bilingual Customer Service Representative

Temporary Customer Service Representative (Bilingual) - Remote (Puerto Rico) (3 Months)
Overview:
We are looking for a dedicated and bilingual (English & Spanish) Customer Service Representative to join our team. This remote position involves managing a phone switchboard and ensuring callers are directed to the appropriate extensions.
Key Responsibilities:
Answer and manage incoming calls on the phone switchboard.
Direct calls to the appropriate extensions or departments.
Provide accurate information to callers when necessary.
Maintain a positive and professional demeanor at all times.
Assist with additional tasks as needed.
Requirements:
Fully bilingual in English and Spanish.
Excellent communication skills.
Strong customer service orientation.
Positive attitude and willingness to learn.
No prior experience required.
What We Offer:
Flexible AM and PM shifts available.
Temporary position for 3 months.
Supportive and friendly work environment.
Compensation:
$13 - $14 per hour
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
Work from home
Shift:
8 hour shift
Location:
Puerto Rico (Required)
Work Location: Remote