Business Analyst (Perm/Ft/Benefits)

Salary: $70,000.00 - $85,000.00 Annually

Location : Forest Hill MD 21050, MD

Job Type: PERMANENT/FULL-TIME

Job Number: 24-115

Department: Information and Communication Technology

Opening Date: 08/21/2024

Closing Date: 9/4/2024 11:59 PM Eastern

FLSA: Exempt

Nature of Work

Under general supervision from the Supervisor, Application and Web Services, the Business Analyst is responsible for the design, configuration, deployment, maintenance, performance, documentation, and daily support of enterprise application systems. This individual will also provide mentoring, support, and guidance to the Programmers. This position does involve development of custom code applications.

This position is 100 percent in-person and will require employee to work in-office. Remote work is not available for this position.
Examples of Duties

(The following examples illustrate the work performed in the positions in the class. Positions may require some or all of these examples depending on the organization of work within the department. The list is not inclusive. A position may require duties not listed, if necessary, to accomplish the work of the department.)

Works closely with programmers to plan, organize, and coordinate work. Provides guidance, training and work counseling as needed. Serves as team lead for small to moderate enterprise applications. Assist in the development of project assignments, schedules, and configuration standards. Confers with users to determine system requirements and configures enterprise applications to meet those requirements. Design and document procedural flows and file layouts. Prepares procedural manuals and documentation for system (end) users. Assists in the planning and conducts acceptance test for new systems and modification to existing systems. Responds to emergencies. Participates in meetings with user staffs and management personnel to define priorities, scope, resources, and time frame of projects. Minimum Qualification Requirements KNOWLEDGE, SKILLS AND ABILITIES:Knowledge and experience with IT projects and the Software Development Life Cycle. Knowledge and experience with systems integration, software configuration, and best practices. Experience with the implementation, testing, debugging and maintenance cloud based enterprise applications. Experience SQL Server and reporting software. Experience configuring file transmission and job scheduler tasks. Experience with ERP and related financial systems. Experience developing system interfaces. Ability to recognize and resolve system related problems. Ability to maintain effective policies and procedures regarding the operation of the department. Ability to organize, prioritize, and schedule work assignments for multiple service requests from a broad constituent base including service desk requests, projects, outages, incidents, etc. Self-motivated, goal oriented, well organized, and performs effectively under pressure. Demonstrates team building and conflict resolution skills. Strong interpersonal skills and ability to communicate and work effectively at all levels in a collaborative team environment. Excellent customer service skills. Effective problem-solver with strong analytical and technical skills. Excellent communication skills (verbal, written, and presentation). Occasional evening and weekend work to meet deadlines. EDUCATION:

Bachelor's Degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related field.

EXPERIENCE:

3-5 years of progressively responsible IT and business systems technical experience configuring and managing enterprise and cloud based applications.

LICENSES:

Possession of a valid Class "C" non-commercial driver's license with no more than three (3) points.

SAFETY:

Must comply with all Federal (OSHA), and State of Maryland (MOSH), safety regulations and applicable Harford County safety policies, procedures, or manuals as required for this position.

NotesSelected candidate must provide proof of degree or certification if utilizing this option. Employee occupying this position is considered a critical employee and is on call 24 hours per day, 7 days per week for emergency situations. FRINGE BENEFITS (Effective July 1, 2023)

ANNUAL LEAVE - Begin accruing first day of employment and cannot be taken until successful completion of probationary period, EXCESS of 40 DAYS (320 hours) will be deposited into an 106 Premium Reimbursement Account.

0 months - 3 years 1 day per month (12 days per year) 4 years - 9 years 1 ¼ days per month (15 days per year) 10 years - 15 years 1 ¾ days per month (21 days per year) Over 15 years 2 days per month (24 days per year) * Please note that leave is prorated according to your status determined by actual hours worked* SICK LEAVE - Begin accruing first day of employment (UMLIMITED ACCUMULATION) 1 day is allowed after first month of employment 1 ¼ days per month accumulation

PERSONAL LEAVE - For new employees, personal leave is prorated according to schedule below, for the first year only. Any employee on board as of December 31st of each year automatically receives 8 days as of January 1st the following year. (NOTE: Personal Leave may not be taken until successful completion of probationary period; personal leave will be lost if not taken before December 31st of each year.)

1/1 to 1/31 6 days 4/1 to 4/30 3 days 2/1 to 2/28 5 days 5/1 to 5/31 2 days 3/1 to 3/31 4 days 6/1 to 6/30 1 day 7/1 to 12/31 0 days FAMILY LEAVE - Up to 12 weeks per year FUNERAL LEAVE - 3 days + 1 day for extended travel MILITARY LEAVE - 3 weeks per year with no loss in pay for Reserve or National Guard Training, Active Duty and serving during emergencies. CIVIL LEAVE - No loss in pay while serving Jury Duty. RETIREMENT - State Pension System (7% employee contribution)

COUNTYFLEX - Provides the employee with a range of health care and other employee benefit options which gives employee the opportunity to design a benefit plan that best meets the employee's needs. Employee may use available credits to purchase the following:

HEALTH INSURANCE - CareFirst Triple Option and BlueChoice Opt-Out Plus Open Access and Kaiser Permanente (all plans include prescription drug coverage) DENTAL INSURANCE - CareFirst Dental PPO Plus Plan and CareFirst Dental PPO Plan VISION INSURANCE - Provided through BlueVision Plus FLEXIBLE SPENDING ACCOUNTS - Provided through American Fidelity. Employees may fund health and child care expenses on a pre-tax basis. PRE-TAX - All deductions for health, dental, vision and flexible spending accounts are subject to deductions from paycheck before federal and state taxes are applied. LIFE INSURANCE - Provided through MetLife - $50,000 policy - NO COST TO EMPLOYEE SUPPLEMENTAL LIFE (TERM/WHOLE/UNIVERSAL AND AD&D) Provided through MetLife. LONG TERM DISABILITY - Provided through MetLife. DEFERRED COMPENSATION - Lincoln Financial Group - Retirement Consultant David Weiland Phone 410-236-2494 Email- (Customer Service Representative 1-800-234-3500) RETIREE HEALTH CARE INSURANCE BENEFITS-
Employees hired on or after 7/1/2010 will have an automatic Retirement Health Savings account made available as the primary retiree healthcare benefit. This 105(h) Universal Reimbursement Account will only be able to be accessed upon separation of service and/or retirement whichever applicable. These accounts are employer funded, tax free, & portable with 20 different Nationwide investment options.
These funds are solely for the use of offsetting your premium health care cost, prescriptions, co-pays and deductibles. Upon death funds are made available immediately to the surviving spouse or qualified dependents (as defined by the IRC 152 (a).

DEATH BENEFITS - PAID BY COUNTY 50% of accumulated sick leave All accumulated annual leave Personal leave (maximum of 2 days) $50,000 life insurance One (1) month's salary PAID BY RETIREMENT One year's pay (after 1 year's service) plus employee's contributions refunded with interest. HOLIDAYS - 11 per year: New Year's Day January 1st Martin Luther King, Jr. Day 3rd Monday in January President's Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Veteran's Day November 11th Thanksgiving Day 4th Thursday in November Friday after Thanksgiving Christmas Day December 25th OTHER BENEFITS: Employee Assistance Program Travel and Official Expense Reimbursement Uniforms and Safety Clothing Tuition Assistance Legal Plan