Apply By:
08/25/24
Division:
Community Assistance Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description: Job Description:
The Career Specialist performs technical and professional work providing a range of services including assessment, resource and referral information, job readiness assistance, career counseling and case management to applicants and participants of the units' programs. Our team works with families and takes a multi-generational approach to career services and counseling. Work involves data entry and maintenance of records in accordance with Federal, State and local policies and procedures. Duties and the percentage of time vary according to the specific needs of the team, project activities and/or allocation of the workload.
Schedule:
This position operates on our four-day work week (Monday-Thursday). This position is hybrid, with remote work and in-office work two days a week.
Anticipated Hire Range: $24.00 - $26.00 USD Hourly
Compensation will be determined based on education, experience, and skills.
Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click here for our Total Rewards summary.
Essential Duties: Providing career and job readiness and barrier resolution services that meet client's needs and support the program goals and standards. Activities may include but are not limited to interviewing, assessment, career planning, and job search assistance. Monitoring clients' progress and outcomes. Providing life skills coaching and act as a mentor to clients. Authorizing supportive services, prepare fiscal paperwork, collect and monitor timesheets, ensuring compliance with fiscal limits and applicable state and county procedures. Meeting with applicants and clients, handle inquiries and/or direct them to the appropriate person to meet their needs. Providing program information to clients and schedule appointments. Assist clients in navigating a variety of programs and their requirements. Making referrals to outside agencies for additional services as needed. Responding to, investigating, and resolving concerns and/or complaints received from the public, staff, or partners and explain applicable policies and procedures. Referring non-routine and elevated inquiries to higher-level staff. Participating in designated special projects, committees, staff development and team building, and other efforts to promote a positive, effective and customer service focused organization. Developing and/or maintaining partnerships with designated community organizations to streamline services and improve service. Performing case administration activities, including preparing and reviewing forms, status updates, financial payments, case plans and case closures to ensure compliance with program regulations. Documenting clients' assessment, activities, contact and progress. Utilize current technical data entry equipment, databases and tools and/or file maintenance systems. Demonstrating a high level of knowledge and proficiency in various State and County databases and file maintenance programs to enter, store and/or retrieve information, in accordance with program and data security mandates. Establishing, maintaining and processing paper, financial and electronic records according to established quality control standards and regulations. Assisting in locating and preparing records for internal and external audits and assist with responses as appropriate. Developing and managing standards for operational performance. May review draft local procedures and processes and provide input to ensure compliance and improve division efficiency. Participating in related staff training, implementation and/or monitoring efforts. Other duties and responsibilities as assigned. Minimum Qualifications: Bachelor's degree in behavioral science or related field and 1 year of work-related experience. Or any combination of education and experience. Preferred Knowledge, Skills and Abilities: Experience in Human Services, case management, career planning or human resources. Experience with motivational interviewing Knowledge of TANF program, including regulations and record-keeping standards Ability to articulate clearly and effectively to varying levels of customer Experience with Microsoft Office/Microsoft 365 Strong written and verbal communication. Ability to work well with diverse and different personalities. Ability to remain calm when dealing with highly emotional individuals via phone and in person. Ability to accurately compile, format, and file electronic data. Additional Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. How to Apply:
Applications will be accepted electronically at Jefferson County Colorado Career Opportunities.
Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal.
For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs
Questions: County Recruitment Team: 303-271-8400 or ****** Library Recruitment Team: 303.275.6168 or ****** Sheriff Recruitment Team: 303.271.5332 or ****** Education:
Bachelor's Degree
Experience:
Work Experience: Minimum one year
Certifications: Languages: Category:
Health & Human Services