Center Executive Director - West Roxbury Department: Center Staff
Employment Type: Full Time
Location: Parkway YMCA
Compensation: $96,000 - $120,000 / year
DescriptionUnder the direction of the Vice President of Operations, the Center Executive Director at the Parkway Community YMCA will lead, coach and hold others accountable to creating a transformative Y Experience. The Center Executive Director must possess strong leadership acumen to inspire staff, volunteers, partners and community members to support the Y mission. The Center Executive must be a subject matter expert and innovator in the core business and programs of the Y.
The Center Executive Director will be the lead in their Center to ensure the successful execution of the YMCA of Greater Boston's strategic imperatives to be a charity, partner, and employer of choice for years to come. Innovation will be a key area of growth for the Executive Director, and the Operations Director they supervise, through mastering, demonstrating and coaching others in Design Thinking.
Outcomes and Position ExpectationsSuccessful Strategic Plan metrics, Net-Promoter Scores and Objectives and Key Results (OKRs).The Center Executive will be seen as a subject matter expert and an innovator in the core business and programs of the YMCA: membership, health and wellness, aquatics, sports, family programming and any additional Center specific programs.Operating practices and systems are in place and consistently implemented for:Membership growth & retentionProgram enrollment and growth.Facility cleanlinessOverall member experienceTimely action planning is in place for operating units and/or program areas that have performance concerns.Annual Campaigns targets are accomplished.High functioning and engaged Board of Advisors.Is visible in the community and the Y is seen as a catalyst for positive change.Full-time staff have a development plan and are making progress toward their goals.Identification of development opportunities for their direct reports and high potential leaders.Center staff achieve (at minimum) metric targets and produce meaningful qualitative results.A collaborative and strong working relationship between Center operations and child development. Key ResponsibilitiesIn accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Center Executive is the chief leader in driving the Y Experience in their Center and community. The Center Executive Director will create a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors and stimulates growth and innovation.
Performance Achievement: Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching and managing all direct reports and ensuring compliance with association hiring practices. Conducts quarterly connections with direct reports to ensure progress with OKRs and discuss career development.Fiscal Management: Develops an annual budget according to association guidelines and ensures successful execution. Works with all direct reports to identify growth opportunities and correct financial deficiencies on a timely basis.Membership and Program Enrollment: Drives membership and program enrollment while ensuring a high-quality Y Experience.Board Development: Recruits, develops and maintains a highly effective Board of Advisors.Financial Development and Fundraising: Drives successful fundraising and financial development.Community Engagement: Enhances the Y's reputation in the community.Child Development: Collaboratively work with the Child Development department leads.Innovation: Leads design thinking practices to develop innovative solutions.Marketing: Leads Center team in executing association marketing strategies.Facility Management: Ensures that the facility is well maintained, safe and clean.Trends: Stays current on trend identification and implications for the Center.Participates in all meetings as requested and leads association-wide initiatives. Skills, Knowledge and ExpertiseBS/BA Four-year college degree.Demonstrated record of accomplishment in membership and program growth.Proven track record in fiscal management.Strong communication skills.Thorough understanding of the YMCA movement.Detail-oriented and able to delegate responsibility.Highly motivated with a positive attitude.Experience in and/or willingness to learn Design Thinking.Preferred Executive Director experience. Physical DemandsRegularly required to stand, walk, use hands, and talk or hear.Occasionally lift and/or move up to 10 pounds. Work EnvironmentEvening and/or early morning, and/or weekend hours required periodically.Key membership enrollment dates require appropriate senior leadership coverage.Occasional travel required. BenefitsThe YMCA of Greater Boston offers a fulfilling career while supporting and strengthening our communities. When you join us, you can look forward to:
Developing leadership skills in a diverse working environment.Exploring a wide range of opportunities.Shaping the future of young children.Engaging in YMCA career training programs.A healthy work/life balance.Comprehensive benefits including:FREE YMCA Membership.Discount on Specialty Programs.Discounted or FREE family membership.Robust Retirement Plan up to 10% (see eligibility requirement).Health, Dental, and Vision Benefit Package.Vacation and Sick Time.
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