Company Overview
We are a premier pediatric specialty, research, and academic teaching hospital with a medical and research partnership with Massachusetts General Hospital. It is the world's leading center for pediatric burn care and is the only American Burn Association (ABA) exclusively pediatric verified burn center in New England and New York.
The Boston Shriners Hospital is one of four pediatric burn specialty hospitals in Shriners Children's health system and provide comprehensive care for cleft lip, cleft lep palate and other craniofacial anomalies, with a multidisciplinary care team.
Shriners Children's is committed to our support of Diversity, Equity and Inclusion and encourage applicants from diverse backgrounds and experiences to apply for any of our career opportunities
SHC requires proof of COVID-19 vaccination as a condition of employment in most or all cases, subject to applicable legal requirements that would require further discussion about whether any requested exemptions can be accommodated.
Job Overview
Under the operational direction of the Corporate Director of Telehealth and clinical supervision of the on-site Telehealth physician, the Medical Assistant will work collaboratively with corporate Telehealth and local Hospital team members, to ensure a seamless Telehealth clinic workflow.
The Telehealth Medical Assistant will serve as a local point of contact at the SHC Hospital, be responsible for the local site Telehealth operations and the local link between the SHC Hospital affiliate site and the Corporate Telehealth department.
This role will also assist the Regional Telehealth Coordinator in identifying potential Telehealth patients, and ensure policies and procedures are followed at the local SHC hospital.
This is a part-time, ON-SITE, 20 hours week-day position. Not a remote position. Responsibilities
Under the clinical supervision of the Nurse Manager of the out-patient clinic, The Telehealth Certified Medical Assistant will assist in identifying potential telehealth patients, ensuring policies and procedures are followed.
The Telehealth Certified Medical Assistant (CMA) role is responsible for the local site Telehealth operations and serve as a local point of contact between the affiliate site and the Corporate Telehealth department
This role will also assist the Corporate Director of Telehealth and Regional Telehealth Coordinator, identifying potential telehealth patients. Will assist in Telehealth patient registration, scheduling, data tracking and reporting.
Also responsible for the processing of patient consent forms, satisfaction survey data. Provides technical support for Telehealth applications to providers and affiliate sites. Works closely with Revenue Cycle to ensue Telehealth encounters are properly coded and billed
Qualifications
High School Diploma or Equivalent preferred.
Certification by the American Association for Medical Assistants required, along with two years plus Telehealth experience within a medical setting. Strong technology skills, including Microsoft Office Applications is preferred.
Bi-lingual Spanish/English strongly preferred.
Shriners Children's is an EOE/Drug-Free, Smoke-Free Workplace.
Shriners Children's values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In accordance with local and system policies, all SHC employees must be fully vaccinated for COVID-19 to be eligible for hire.
