Clinical Social Worker - Outpatient Services

The Clinical Social Worker - Outpatient Services provides social work support to patients and families to address psychosocial needs, enhance coping capacities, and facilitate timely discharge. Responsibilities include psychosocial assessments, crisis intervention, financial planning, and collaboration with the healthcare team to ensure clear communication and care planning.
Investigate cases admitted with 'no insurance' or 'self-pay' to determine insurance coverage and assess the need for financial assistance. Evaluate patients for abuse/neglect and make appropriate referrals. Involve patients and families in case planning decisions. Provide assistance and advocacy to patients in obtaining financial resources and government entitlements. Offer support and planning in cases of death, adoption, and fetal demise. Assess uninsured/underinsured patients for Medicaid eligibility and/or financial assistance program eligibility. Complete psychosocial assessments to identify expressed, implied, or anticipated needs. Complete mandated reports of suspected abuse and neglect and collaborate with investigating bodies for safe plans. Find solutions to help patients obtain prescription medications and arrange transportation for medical appointments. Educate and connect patients with community resources to meet their needs. Provide empathic listening and emotional support to patients in person or over the phone.