Overview
We are seeking a dedicated and detail-oriented Cobros professional to join our team. In this role, you will be responsible for managing the collection of outstanding debts and ensuring timely payments from clients. Your efforts will contribute significantly to the financial health of our organization, making it essential that you possess strong communication skills and a proactive approach to problem-solving.
Responsibilities
Contact clients to remind them of overdue payments and negotiate payment arrangements.
Maintain accurate records of all communications and transactions related to collections.
Collaborate with other departments to resolve billing discrepancies and customer inquiries.
Develop and implement effective collection strategies to minimize outstanding debts.
Prepare reports on collection activities and account statuses for management review.
Ensure compliance with relevant laws and regulations regarding debt collection practices.
Skills
Strong communication skills, both verbal and written, to effectively interact with clients.
Excellent negotiation abilities to reach mutually beneficial payment agreements.
Detail-oriented with strong organizational skills to manage multiple accounts efficiently.
Proficient in using collection software and Microsoft Office Suite, particularly Excel.
Ability to work independently as well as part of a team in a fast-paced environment.
Previous experience in collections or customer service is preferred but not required.
If you are motivated by challenges and have a passion for helping others while ensuring the financial stability of our organization, we encourage you to apply for this exciting opportunity as a Cobros professional.
Equal Employment Opportunity Employer.
Job Type: Full-time
Pay: $11.40 per hour
Expected hours: No more than 40 per week
Benefits:
Dental insurance
Employee assistance program
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: In person