Collections Specialist

We are seeking a highly motivated and detail-oriented
Collections Specialist
to join our client, a leading organization with a diverse portfolio of assets. If you are passionate about building relationships and driving results, this is the opportunity for you!
Key Responsibilities:
Engage with Customers:
Proactively reach out to customers to collect outstanding payments and resolve any issues.
Maintain Records:
Keep accurate and organized records of all collection activities and customer interactions.
Monitor Accounts:
Track tenants' promises to pay and take appropriate action on accounts in default.
Handle Returns:
Process and manage returned checks effectively.
Prepare Documentation:
Draft and send payment demand letters, including statements, 10-day letters, and legal notices as needed.
Address Inquiries:
Respond to tenant requests regarding invoices, charges, and payment plans with professionalism and care.
What We're Looking For:
Education:
Bachelor's degree in Accounting, Finance, or a related field.
Experience:
1+ years of experience in collections or accounts receivable management.
Account Management:
Proven ability to manage a large volume of accounts efficiently.
Accounting Knowledge:
Strong understanding of accounting concepts related to accounts receivable and collections.
Technical Skills:
Proficient in collection software and Microsoft Office Suite.
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Ability to Relocate:
Caguas, PR: Relocate before starting work (Required)
Work Location: In person