Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
Community Assistant
The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.
Essential Duties & Responsibilities Property Leasing and AdministrationEffectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign leaseConducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow up neededCompletes all leasing paperwork needed before move-inAssisting with lease audits, walking units, and turn processMaintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed leasing goalsPerform various administrative tasks as neededDeal with resident complaints, concerns, and requests to ensure resident satisfactionAssist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Contribute to the general upkeep and cleaning of office, common areas, and modelMarketing & OutreachAssist in implementing annual marketing plan outreachReview and assist in completing market survey/analysis continually to generate ideas and formulate plansMaintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey reportCustomer & Resident RelationsManage excellent customer service and monitor service request turnaround and responsivenessProjects a favorable image of the community to achieve property objectives and public recognitionEnsure consistency in dealing with residents on all mattersEnforce policies of the community that the immediate supervisor delegates
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on other responsibilities without notice.