Full Time Job Opportunity
General Description
This position will be responsible for the analysis, determination, documentation and reporting of potential financial exploitation to the Government Agencies, as applicable, in compliance with the Popular Inc. Financial Exploitation Policy. Interact with customers and Popular' s personnel regarding unusual activity to determine if an appropriate resolution can be reached. Stay informed of current regulatory or legislative trends and issues as it applies to the job responsibilities and apply such knowledge into completing daily and periodic tasks in a timely and accurate manner with minimal supervision.
Essential Duties and Responsibilities
:Analyze customer transactions and escalated incidents to determine if there are red flags related to possible financial exploitation.
:Identify any unusual patterns, behaviors of transactions, among others.
:Collect supporting documentation to sustain the analysis.
:Contact the customer to validate the transactions and gather additional information
:Redact a detailed analysis with the customer descriptions, chronicle of events, transactions observed, identified patterns and the conducted rational for the final recommended decision.
:Report to the Government Agencies when a possible financial exploitation activity is identified.
:Contact the Responsible Unit for the appropriate customer codification and protocol guidance.
Education
Bachelors Degree in Business Administration or Criminal Justice
Experience
- Minimum of 2 years relevant experience in Banking Industry, Compliance or Risk Management.
- Practical knowledge of Fraud, AML, BSA, USA Patriot Act and OFAC regulatory requirements.
- Knowledge of all applicable banking policies, procedures, laws, and regulations.
- Previous BSA/AML, fraud, loss prevention or corporate security investigative experience, or experience analyzing customer financial activity for unusual behavior, preferred
Other Qualifications
- Analytical skills.
- Knowledge of banking systems and products.
- Ability to present information in a concise and effective manner.
- Proven ability to communicate effectively in Spanish and English both orally and in writing.
- Highly Proficient with MS Office (Word, Excel, Access and PowerPoint).
- Excellent interpersonal and teamwork skills.
- Ability to work with minimum supervision and delivery dates.
- Ability to work under pressure, maintaining the quality of the work.
- Ability to multi:task and set priorities.
- Must be willing to work flexible hours as necessary.
Values
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:Passion for People
:Own Every Moment
:Succeed Together
:Build the Future
Important: The candidate must provide evidence of academic preparationor courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By ap
