About Us & The Role: Flip.shop is on a mission to revolutionize social commerce, creating a platform where consumers have a voice. Fresh from our Series C funding round, where we raised $144 million, we're now valued at $1.05 billion. We're poised to challenge industry giants and redefine online shopping. Join us on this transformative journey!
As the Content Quality Lead at Flip, a dynamic social media company, you will be responsible for owning and elevating content quality across our platform. In this critical role, you will: Develop a deep understanding of content characteristics that enhance feed quality and user experience. You'll become Flip's foremost expert in identifying and positioning content that resonates with our audience, using data-driven insights and user feedback to continually refine your approach.Lead a team of 4-6 international members responsible for all content moderation and quality scoring. You'll guide your team in maintaining Flip's content standards, ensuring a safe and engaging environment for our users.Drive strategic initiatives to improve and promote high-quality content. This includes developing and implementing new content strategies, optimizing our content evaluation processes, and potentially exploring automation solutions to enhance efficiency.Your role will blend content strategy, analytics, and process management, giving you significant influence over the look and feel of Flip's feed. You'll have the opportunity to shape the future of content on our platform, working at the intersection of creativity and data-driven decision making.
Key ResponsibilitiesShape Flip's content strategy and feed analyticsDrive direct impact on the appearance and quality of Flip's feedLead and manage a team of 4-6 international team membersOversee daily content moderation and quality scoringDevelop and implement detailed process managementProvide strategic insights to our Creator Acquisition teamQualifications1-3 years of experience in consulting, performance marketing, startups, or other similarly rigorous and analytical rolesPassion for inspiring, creative, and educational contentWillingness to both lead strategically and engage in hands-on workStrong sense of ownership and ability to manage critical processesNo prior management experience required, but must demonstrate leadership potentialIdeal candidate- We are looking for someone who can:Navigate the intersection of content strategy, analytics, and process managementTake ownership of an entire team and set of critical processesInspire and lead an international team effectivelyBalance day-to-day content engagement with long-term strategic planningDrive innovation in content quality and user experience $75,000 - $80,000 a year
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