Customer Care Specialist

** Customer Care Specialist**
**Job Category****:** Admissions **Requisition Number****:** CUSTO003450 Showing 1 location **Job Details**
**Description**
* Responsible for successfully managing both inbound and outbound calls. Follows communication scripts, handles a variety of topics/questions, and acts as a liaison between our company and our customers.
* Obtains information from a variety of sources to assist the public and internal colleagues with requests, questions, and information.
* Manages and responds to time-sensitive requests for information by engaging multiple departments.
* Assists patients, referral sources, and departmental inquires to resolve matters; replying by phone, electronically and/or in person.
* Performs variety of administrative duties, as requested.
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