Customer Service Agent

Overview:
ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele. Click Here to Apply!


Responsibilities:
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele. We offer part-time and full-time positions. Excellent advancement opportunitiesPaid TrainingDynamic WorkplaceMedical benefitsVoluntary dental, vision, and a matching 401k planAmazon Incentives and travel perks Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport.You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.Enjoy the opportunity to professionally interact with high-profile passengers.Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skillsOrganized and logical thinkerMake quick and rational decisionsProblem SolvingAbility to adapt quickly to unforeseen situationsEffective communication skills and good listening skillsAble to multi-task and carry out duties in a dynamic environmentAt least 18 years of age, high school graduate or G.E.D equivalent.Eligible to work in the United StatesEnglish proficient, other languages are a plus.Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career.


Qualifications:
SUMMARY Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D.Valid US work AuthorizationAble to speak, read and write in EnglishFlexible schedule to work weekends, holidays & overtimeBasic Math Skills: Adding, Subtracting, Division, and MultiplyingComputer Literate Common sense and organizedMental capacity to make quick and rational decisionsEffective communication skills and good listening skillsAble to multi-task and carry out duties in a fast-paced environmentAble to reading & comprehend reference materials, instructions, policies & procedures**DRUG SCREENING REQUIRED AT TIME OF HIRE** ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned) HAS Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminalsMaintain appropriate and professional interaction with airline passengers, Client(s), and CrewTranslate, transcribe when possibleTake care when handling company assets and be aware of costs associated with damageComplete accurate cash handling transactions, manifests, and labellingOperate machinery in accordance to opertional policies and standardsOperate computers, printers, & other equipment to enter, access, or manage data and information confidentiallyReading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Varied shifts within a 24 hour clock * Some overtime * Occasional lifting of 70-100 lbs * Long periods of standing and walking long distances * Pulling, pushing and moving large bulky items including carts * Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds ABOUT USHallmark Aviation Services is the emerging force in "Above-The-Wing" Airline Passenger Handling Services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the worlds leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our Clients "Peace of Mind." Equal Employment Opportunity Statement Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Click here to view a list of available resources for SFO Employees Need help with your interview or resume? Attend one or all the Job Search Workshops offered by NOVA Works at the Business and Career Center. Sessions are scheduled from 11:00 a.m. to 12:00 p.m. Parking validation available. Bring your parking ticket with you. Walk-ins welcomed but highly advised to register. Click here to register