Customer Service - Health Plan

Customer Service-Health Plan Job ID #1609760

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About this Role

As a Program Coordinator, you play a vital role in ensuring the smooth operation and success of health programs within a health plan, ultimately contributing to the improvement of healthcare services and outcomes for members or patients.

Job details

$32.00 / hour

Alameda, California

Profession: Customer Service

Facility Type: ???

Specialty: Health Plan

Division: MedFi

Start Date: 09/16/2024

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Responsibilities

Maintains ongoing tracking and appropriate documentation on authorizations and referrals in accordance with policies and guidelines

Verifies member insurance coverage and eligibility

Participates in interdepartmental integration and collaboration to enhance the continuity of care

Collaborate with healthcare providers, and community organizations to enhance the delivery of health services and promote health outcomes

Required Qualifications

2+ years Managed Care experience

Knowledge of medical terminology

Strong computer skills