Customer Service Representative

**Customer Service Representative**
Job Location:
**Bellflower, CA 90706,USA**
Job Category:
**Customer Service Representative**
Job Type:
**Full-Time**
**Job Description**
Our office is *quickly growing* and we need someone who we can train to fit in our office puzzle! The position offered is **full time**. Our Customer Service Representative needs to *exceed customer service standards* to current clients while also ***assisting prospects as they call in***.
**No prior experience is necessary**
**Apply for the position today by completing the form and completing the assessment.**
Salary: $15.00 - $20.00 per hour
**Benefits**
Any benefits you could potentially offer such as:
* Paid vacation
* Paid time off
* Group life insurance
* Short term disability
* Growth opportunity
* 401(K) Retirement Plan coming soon!*
**Responsibilities**
* Process customer policy change requests.
* Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
* Answer incoming phone calls on the first ring.
* Schedule appointments for sales staff to meet prospective customers.
* Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
**Requirements**
* Bilingual (Spanish)
* Ambitious professional who is motivated by opportunity for advancement
* Possess an upbeat, positive and enthusiastic attitude.
* Proficiency to multi-task, follow-thru, and follow-up.
* Great Customer Service Skills.
* Driven and goal-oriented individual.
* Ability to tactfully handle stressful and difficult situations.
**About ANA Insurance Brokerage, Inc.**
ANA Insurance Brokerage is a family-owned and independent insurance agency servicing Southern California since 1992. ANA Insurance Brokerage has delivered quality insurance solutions to individuals in California, specializing in Auto, Home, Commercial, and Life insurance. We focus on providing one-one-one attention and quality customer service to create an experience that's difficult to find in today's market. Our business philosophy is educating and servicing our community and helping people make the right choices in protecting their families, homes and businesses. We serve clients all over Southern California with offices in South Gate, Bellflower, and Van Nuys.