Customer Service Representative - San Ramon

****Customer Service Representative****
**Location:** San Ramon , CA
**Industry:** Insurance
recruiter.bot is looking for Customer Service Representatives!
A comprehensive home warranty coverage that protects your budget from unforeseen home system/appliance repairs is seeking Customer Service Agents for their call center in San Ramon. Be part of a winning team that also likes to have fun! We have Taco Tuesdays, Karaoke-Offs, Sports Jersey days and much much more!
**Duties & Responsibilities:**
* Handle inbound and outbound calls (60+ Calls)
* Take reports from technicians about repairs needed
* Authorize repairs
* Listen and understand customer requests, questions and complaints
* Schedule technicians for follow up items
* Accurately input notes, customer information and other data into the system
* Conduct customer service follow up calls to ensure customers satisfaction
* Explain policies to policy holders
* Negotiate pricing with technicians
**Skills & Requirements:**
* 1+ years of Customer Service experience
* Must be flexible as the schedule may change with business needs
* Excellent communication skills both written and verbal
* Must be a Self-Starter
* Friendly, upbeat and positive attitude
* Ability to multi-task and make quick decisions
* Excellent problem solving skills
* Extremely detail oriented
* Excellent organizational skills
* Must be eligible to work in the United States
* Must be 18 years or older
Date Posted: 2018-04-26
*Valid Through: 2018-08-01*