**Customer Service Representative - State Farm Agent Team Member**
**Location**
**Lake Forest, CA**
**Type**
**Part Time**
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**Position Overview**
**Responsibilities**
* Establish customer relationships and follow up with customers, as needed.
* Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
**As an Agent Team Member, you will receive...**
* Group Life Insurance Benefits
* Hourly pay plus commission/bonus
* Flexible hours
* Valuable experience
* Growth potential/Opportunity for advancement within my office
**Requirements**
* Excellent communication skills - written, verbal and listening
* Self-motivated
* Detail oriented
* Proactive in problem solving
* Dedicated to customer service
* Ability to work in a team environment
* Ability to effectively relate to a customer
* Bilingual - Spanish preferred
* Property and Casualty license (must be able to obtain)
* Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Compensation: $23.00 per hour
*State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.*
We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Bradley Purcell - State Farm Agent may be the right fit for you!
**About Our Agency**
* Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
* We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
* Our office is located in Baker Ranch, Lake Forest, CA.
* Our office is open Mon - Fri, 9:00am - 5:00pm.
* I have been a State Farm agent since 2014.
* I am a proud graduate of Chapman University.
* Our agency has received awards including: Ambassador Travel and Legion of Honor
****If you want a career, not a job, then we encourage you to apply.****
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